Sony Feedback

phigdon · 04-01-2007, 06:01 PM

Is there a link anywhere to send in feedback on the reader? I want to suggest using the menu and ent. buttons to run the audio controls while reading. It’s a pain to back out of a book and menu into the audio files just to pause the song. I know that if you hold the volume down it will mute, but I want not only to pause but also to go forward and back on the audio files.

Alexander Turcic · 04-02-2007, 04:57 AM

phigdon, I don't think there is an official way of sending feedback to Sony regarding the Reader. But rest assured, Sony folks are also tracking our community from time to time, so they should be aware of our suggestions. If you have some urgent matters, you may also want to contact them via their support line.

Also, check out this thread.

alex_d · 04-09-2007, 11:23 AM

phigdon, rest assured sony doesn't give a rat's ass. it doesn't look like it gave much effort to designing the gui (except to make it as dumbed down as possible), and it doesn't look like they're trying to improve it (given the recent update presented Zero changes).

besides, i don't think they want to make mp3 playback a big feature. (it compromises battery life and that sours the sales pitch).

personally, i'd wish to try my hand at programming my own gui. However, the community hasn't figured out all the parts to how to do that. (It has figured out some.)

memobug · 04-09-2007, 04:45 PM

They are probably too busy hemorrhaging cash on the Playstation 3 to purchase any serious development on the Reader. Kind of the PSP, the Reader is a neat piece of hardware with a lot of promise, but some crippling limitations that are largely self-imposed.

Regards,

Matt

sic · 04-09-2007, 05:46 PM

try 1-866-962-7669
they also have a support website:
http://esupport.sony.com/US/perl/mod...ome:btnSupport
I doubt that you'll get anything out of them...

04-01-2007, 06:01 PM	#1
phigdon Member Posts: 19 Karma: 25 Join Date: Apr 2007 Device: PRS-505	Sony Feedback Is there a link anywhere to send in feedback on the reader? I want to suggest using the menu and ent. buttons to run the audio controls while reading. It’s a pain to back out of a book and menu into the audio files just to pause the song. I know that if you hold the volume down it will mute, but I want not only to pause but also to go forward and back on the audio files.

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04-02-2007, 04:57 AM	#2
Alexander Turcic Fully Converged Posts: 18,163 Karma: 14021202 Join Date: Oct 2002 Location: Switzerland Device: Too many to count here.	phigdon, I don't think there is an official way of sending feedback to Sony regarding the Reader. But rest assured, Sony folks are also tracking our community from time to time, so they should be aware of our suggestions. If you have some urgent matters, you may also want to contact them via their support line. Also, check out this thread.

04-09-2007, 11:23 AM	#3
alex_d Addict Posts: 303 Karma: 187 Join Date: Dec 2006 Device: Sony Reader	phigdon, rest assured sony doesn't give a rat's ass. it doesn't look like it gave much effort to designing the gui (except to make it as dumbed down as possible), and it doesn't look like they're trying to improve it (given the recent update presented Zero changes). besides, i don't think they want to make mp3 playback a big feature. (it compromises battery life and that sours the sales pitch). personally, i'd wish to try my hand at programming my own gui. However, the community hasn't figured out all the parts to how to do that. (It has figured out some.)

04-09-2007, 04:45 PM	#4
memobug Connoisseur Posts: 51 Karma: 46 Join Date: Jan 2007 Location: Silicon Valley Device: PRS-500/PRS-505/Kindle DX/iPhone 3G	They are probably too busy hemorrhaging cash on the Playstation 3 to purchase any serious development on the Reader. Kind of the PSP, the Reader is a neat piece of hardware with a lot of promise, but some crippling limitations that are largely self-imposed. Regards, Matt

04-09-2007, 05:46 PM	#5
sic Addict Posts: 202 Karma: 692 Join Date: Oct 2006 Device: SONY reader	try 1-866-962-7669 they also have a support website: http://esupport.sony.com/US/perl/mod...ome:btnSupport I doubt that you'll get anything out of them...

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