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Old 04-17-2010, 09:23 PM   #1
EasyAs123
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New Sony Reader Pocket Edition (PRS-300) owner

Hi everyone. I received a new Sony Reader Pocket Edition yesterday from my in-laws. So far it's ok except Sony's dang chat CSR's. I purchased 2 of the Sony eBook Store gift cards (see Sony Reader Store Gift Cards on Sale at Target April 11-17). They still don't work. Why??? All I could get out of chat was that they WON'T work. Finally they just said I needed to call CS. What a lovely introduction to the company. While several people have said it takes a few hours for the cards to finally activate, mine still won't. If I can't get them to activate in 24 hours I will NOT be a happy Sony customer no matter how good the Reader is. Keep your fingers crossed that this all resolves itself in the next 24 hours.
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Old 04-17-2010, 09:29 PM   #2
MickeyC
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Old 04-17-2010, 09:44 PM   #3
HistoryWes
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Hi and welcome. I hope it all works out for you. I've had zero problems with the Sony store, and while I don't use it often, I added four of the gift cards this week and they went through immediately.

I hope you won't mind if I ask, are you using the correct number under the scratch-off silver stuff. Not trying to imply anything. Just thought I'd ask the obvious question.
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Old 04-18-2010, 12:37 AM   #4
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Old 04-19-2010, 08:38 AM   #5
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Old 04-23-2010, 10:30 PM   #6
EasyAs123
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Quote:
Originally Posted by HistoryWes View Post
Hi and welcome. I hope it all works out for you. I've had zero problems with the Sony store, and while I don't use it often, I added four of the gift cards this week and they went through immediately.

I hope you won't mind if I ask, are you using the correct number under the scratch-off silver stuff. Not trying to imply anything. Just thought I'd ask the obvious question.
My cards finally went through the following day. Not certain if it was a glitch on the Target end or Sony, but they finally worked. Yeah!
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Old 05-21-2010, 12:52 PM   #7
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