07-14-2011, 06:33 PM | #1 |
Junior Member
Posts: 1
Karma: 10
Join Date: Jul 2011
Location: Phoenix
Device: Sony PRS-350
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Problems with the touchscreen on my PRS-350
I bought my PRS-350 in January and have loved it until now! The problem is that the touchscreen has been finnicky lately. Starting a couple of weeks ago, sometimes when I touched to open a book in Home it would take a couple of tries before something would happen. More recently, I would touch a book in the center row (Books) in Home, and something else would select and open, like All Notes in the row below.
I know that the touch screen on the 350 works with infrared sensors - I'm wondering if the sensors are not working right or if I've gotten bits of dust or something stuck in the sensors to make them act weird. I called Technical Support and they just told me to restart the device and if that didn't work, to send it in for maintenance. Any suggestions? |
07-14-2011, 07:40 PM | #2 |
Nameless Being
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It wouldn't hurt to wipe around the edge of the screen with a dry micro-fibre cloth. That's where the IR sensors are located. I've occasionally gotten crumbs or other small debris on the screen and had it go nuts rapidly turning pages! Cleaning it stopped the problem.
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07-15-2011, 04:45 AM | #3 |
It's Dr. Penguin now!
Posts: 3,909
Karma: 4705733
Join Date: Jan 2009
Location: (USA)
Device: iPad mini, Samsung Note 3, Sony PRS-650 (rarely used now)
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I agree that cleaning it with the micro-fiber cloth should do the trick.
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Tags |
screen defect, sony prs 350, touch |
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