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Old 12-19-2008, 10:19 AM   #1
MerLock
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Problem with author notification in Sony Bookstore

Awhile back, the Sony bookstore added an author notification function. It lets you choose an author and the user would be notified by e-mail if that author had any new books added to the bookstore.

I was wondering if the author notification works for those who use the Sony Bookstore (probably a very limited few). It use to work for me but the function has stopped working about 3 or so months ago. I no longer see anywhere in the bookstore where I can choose an author to add to my list.

Also, when I go to my account to manage these notifications it acts like I don't have any authors on my notification list and that I need to add them first before I can manage them. I know I had added some before it stopped working but even if I want to re-add them now, I can't find where to do it.

I know I should ask Sony Support but thought I'd ask here too.

Thanks!
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Old 12-19-2008, 11:18 AM   #2
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I signed up for it months ago and never got any emails, until I finally got one last week. I have a feeling they are still getting the kinks out.

I just checked mine, if you click "My account", you'll see "Author Notifications" under the newsletters area. Click that to manage it.
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Old 12-19-2008, 02:05 PM   #3
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It took me a few minutes to find the option to add an author because it's buried. While viewing a book by the author, go into the Author Info tab. The "Notify me of newly added titles by this author" is located there.

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Old 12-19-2008, 02:17 PM   #4
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Oh I just realized that I have not downloaded the newest update for the eBook library, so if you still can't see it under "My Account," that is probably why.
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Old 12-19-2008, 03:58 PM   #5
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I'm at 2.5.00.09170.

The Author Notifications option under My Account only allows you to delete an author from your list. I don't see a way to add an author there. One annoyance is that the authors in that list are not hyperlinked. You can't click on the name and go to a list of their current available books.

Another issue that may impact author notifications is the author's names themselves. I discovered that there's one entry from Guy Gavriel Kay and one for Gavriel Kay. If you signed up for notifications for Gavriel Kay, then you won't get a notification when a new book is added under the author's real name Guy Gavriel Kay. Very annoying. Similarly, there's one entry for S.M. Stirling and one for S. M. Stirling (space between initials).

I very rarely use the ebookstore so these are things that I've discovered in just the past week. I've e-mailed Sony but have received no response yet.

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Old 12-19-2008, 06:03 PM   #6
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Quote:
Originally Posted by BookishDreamer View Post
It took me a few minutes to find the option to add an author because it's buried. While viewing a book by the author, go into the Author Info tab. The "Notify me of newly added titles by this author" is located there.

Dreamer
Thanks for the tip. I was trying to add an author notification today, too, but couldn't find how to do it. The prompt sends you to "My Account" but it isn't there.
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Old 12-19-2008, 09:34 PM   #7
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Interesting.... the day after I posted this, it's working again after months of it not working. I guess they finally worked out the kinks. Thanks again!
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Old 12-19-2008, 09:39 PM   #8
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Interesting.... the day after I posted this, it's working again after months of it not working. I guess they finally worked out the kinks. Thanks again!
Good to know. I kind of forgot about it after I never got any emails. I'll add some new authors now.
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