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Old 03-18-2020, 04:06 AM   #1
Quad1966
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Amazon Account Deleted No Access to Kindle

Hello my first post here, I hope I am in the right forum?

My issue is that my amazon on the account has been deleted, I have the downloaded data of my Kindle books, but I cannot open these now as they have a DRM, is there any way of opening these within the calibre, I have tried to use the guides, using the do the plug-ins etc but I just keep getting the DRM error, is this impossible, as I can not get access to the Amazon account, any help would be greatly appreciated.
Thanks.
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Old 03-18-2020, 04:43 AM   #2
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Quote:
Originally Posted by Quad1966 View Post
Hello my first post here, I hope I am in the right forum?

My issue is that my amazon on the account has been deleted, I have the downloaded data of my Kindle books, but I cannot open these now as they have a DRM, is there any way of opening these within the calibre, I have tried to use the guides, using the do the plug-ins etc but I just keep getting the DRM error, is this impossible, as I can not get access to the Amazon account, any help would be greatly appreciated.
Thanks.
Detailed DRM removal help isn't allowed at MobileRead. I suggest asking at Apprentice Alf's blog or Apprentice Harper's github repository.


Why was you account deleted? Was it your choice, or did Amazon close it down?

If Amazon chose to close it, they have in the past promised that access to purchased ebooks would be maintained. So I suggest contacting customer service to try to reinstate acces to your ebooks, even if there'll be no other features of your account.

Last edited by pdurrant; 03-18-2020 at 08:25 AM.
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Old 03-18-2020, 06:34 AM   #3
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Thanks for the reply, no I chose to close the account, without realising that I would no longer be able to access titles, I thought if I downloaded them first I would be able to open them after the fact. So this is impossible now?
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Old 03-18-2020, 06:37 AM   #4
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Thanks for the reply, no I chose to close the account, without realising that I would no longer be able to access titles, I thought if I downloaded them first I would be able to open them after the fact. So this is impossible now?
Why would you do something that bad? You should just have removed all your payment details and left the account alone. Now there is nothing you can do. Now it's not possible to remove the DRM unless you have the key. Given that you don't have the key, you've screwed yourself over but good.
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Old 03-18-2020, 06:44 AM   #5
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Yes in hindsight...I'm f'#k#d...

So impossible even with Apprentice Alf tools?
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Old 03-18-2020, 06:53 AM   #6
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Thanks for the reply, no I chose to close the account, without realising that I would no longer be able to access titles, I thought if I downloaded them first I would be able to open them after the fact. So this is impossible now?
Take pdurrants advice, also there may be info on this site if you do a lot of digging.

I'm guessing you'll need to reactivate your Amazon account (hoping that you can) and redownload the ebooks if you want to strip the DRM.
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Old 03-18-2020, 06:57 AM   #7
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Ok, thanks, no I can not reopen the account, they say all content has being deleted.
Thanks anyways.
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Old 03-18-2020, 07:21 AM   #8
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Ok, thanks, no I can not reopen the account, they say all content has being deleted.
Thanks anyways.
Someone told you that in person, or it says that on the site somewhere?

Contact them in person. They don't immediately delete everything in unrecoverable fashion.
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Old 03-18-2020, 07:40 AM   #9
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Yes, I was onto the help chat, attempting to work around with the DRM tools in Calibre.
If I had of known....I thought if I downloaded the titles as I bought I could open them, so wrong!
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Old 03-18-2020, 08:15 AM   #10
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Yes, I was onto the help chat, attempting to work around with the DRM tools in Calibre.
If I had of known....I thought if I downloaded the titles as I bought I could open them, so wrong!
Can you still read them in the Kindle Cloud reader? And are you using Chrome?

If so, you might get somewhere with this tool, but we can't help with it: https://github.com/d10r/kindle-fetch

Otherwise I'd certainly suggest contacting Amazon and asking for the account to be restored. But it might not be possible. Presumably you clicked past a warning about all purchased content becoming inaccessible?

Last edited by pdurrant; 03-18-2020 at 08:25 AM.
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Old 03-18-2020, 09:08 AM   #11
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I misunderstood when they said should 'download' all your content before closing the account. I took this instruction to download my purchased kindle content as, saving it to my local drive.
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Old 03-18-2020, 09:17 AM   #12
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What prompted you to delete your account? You have a Kindle. You do not want your account closed.

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Old 03-18-2020, 09:24 AM   #13
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Too many Amazon accounts... thought I was being 'clever' in deleting the 'older' one. Misunderstood, if I downloaded the kindle books I could open them locally.
Lesson learnt!
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Old 03-18-2020, 09:25 AM   #14
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Too many Amazon accounts... thought I was being 'clever' in deleting the 'older' one. Misunderstood, if I downloaded the kindle books I could open them locally.
Lesson learnt!
Too many accounts? You should only have ONE account. You should not be creating multiple accounts.
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Old 03-18-2020, 09:30 AM   #15
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Thanks for the tip!
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