02-03-2024, 07:31 AM | #1 |
Junior Member
Posts: 2
Karma: 10
Join Date: Feb 2024
Device: Kobo Nia
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Kobo Nia connects to the pc but is not recognized
Hello, my name is Rob, new here.
My wife's Kobo Nia has a problem downloading e-books from the pc (Windows 10). The Kobo Nia does connect with our pc, it says so on it’s screen, however the Nia is not shown among the disk drives in Windows device management. So books cannot be downloaded from the pc. I have done everything recommended by Kobo: - other usb cable - other usb on the pc - Nia back to factory settings Any suggestions? Thanks and kind regards, Rob |
02-08-2024, 12:58 PM | #2 |
Junior Member
Posts: 6
Karma: 10
Join Date: Feb 2024
Device: Kobo Sage
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Is it possible that both (all?) of the USB leads you have tried are 'charging' leads?
Such things do exist - they have the power lines but no data lines. I'm not sure how Kobos try to detect a computer, but it's not reliable, as they will often display the 'connect' screen whilst only attached to a charger. |
02-08-2024, 05:06 PM | #3 |
Bibliophagist
Posts: 35,507
Karma: 145557716
Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Forma, Clara HD, Lenovo M8 FHD, Paperwhite 4, Tolino epos
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You might also try cleaning the USB connector on the Nia. Even a little bit of dust can cause connection issues.
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Tags |
recognition, windows 10 |
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