New here

Rob · 02-01-2024, 05:46 AM

Hello, my name is Rob, new here.
My wife's Kobo Nia has a problem downloading e-books from the pc (Windows 10).

The Kobo Nia does connect with our pc, it says so on it’s screen, however the Nia is not shown among the disk drives in Windows device management.
So books cannot be downloaded from the pc.
I have done everything recommended by Kobo:

- other usb cable
- other usb on the pc
- Nia back to factory settings

Any suggestions?
Thanks and kind regards,
Rob

Sirtel · 02-01-2024, 10:02 AM

Hello and welcome to MobileRead!

You should ask this question in the Kobo subforum:
https://www.mobileread.com/forums//f...play.php?f=223

02-01-2024, 05:46 AM	#1
Rob Junior Member Posts: 2 Karma: 10 Join Date: Feb 2024 Device: Kobo Nia	New here Hello, my name is Rob, new here. My wife's Kobo Nia has a problem downloading e-books from the pc (Windows 10). The Kobo Nia does connect with our pc, it says so on it’s screen, however the Nia is not shown among the disk drives in Windows device management. So books cannot be downloaded from the pc. I have done everything recommended by Kobo: - other usb cable - other usb on the pc - Nia back to factory settings Any suggestions? Thanks and kind regards, Rob

02-01-2024, 10:02 AM	#2
Sirtel Grand Sorcerer Posts: 10,151 Karma: 224760044 Join Date: Jan 2014 Location: Estonia Device: Kobo Sage & Libra 2	Hello and welcome to MobileRead! You should ask this question in the Kobo subforum: https://www.mobileread.com/forums//f...play.php?f=223