Kobo Touch (2011) Won't Set Up after Factory Reset

moosee21 · 08-21-2013, 09:57 PM

My kobo touch had sat unused for several months, and when I plugged it in to charge it seemed that it had reset. I have tried to set up the reader over wifi (2 separate networks, it claims an error each time) and through the computer. When I try through the Kobo desktop software, the program just keeps returning to the sign-in screen. I have used my account, created a new one, and tried signing in with facebook to no avail.

I contacted Kobo, and they sent me instructions for factory reset. They said they couldn't help any further since I was beyond warranty.

Has anyone had this problem, or know how I can fix it?

cmolinap · 08-21-2013, 10:10 PM

moosee21 Hi,

Follow the link below. Here the idea is to expand the memory of a Kobo Glo, but you can use it to open your Kobo, and find a friend that will permit making a copy of the SD card and use that copy to restore your Kobo.

https://www.mobileread.com/forums/sho...d.php?t=209122

PeterT · 08-21-2013, 10:20 PM

I'm not sure what the point of that would be.

I'd suggest doing a manual f.w upograde first. Double check what version of Touch it is (N905 / N905B / N905C) and then install one of the levels from https://www.mobileread.com/forums/sho...d.php?t=185660 .

I'd probably suggest 2.0.0.c which was the same for all Touch levels.

moosee21 · 08-22-2013, 02:45 PM

The old firmware worked - thanks so much!

08-21-2013, 09:57 PM	#1
moosee21 Junior Member Posts: 2 Karma: 9792 Join Date: Aug 2013 Device: Kobo touch (bough 2011)	Kobo Touch (2011) Won't Set Up after Factory Reset My kobo touch had sat unused for several months, and when I plugged it in to charge it seemed that it had reset. I have tried to set up the reader over wifi (2 separate networks, it claims an error each time) and through the computer. When I try through the Kobo desktop software, the program just keeps returning to the sign-in screen. I have used my account, created a new one, and tried signing in with facebook to no avail. I contacted Kobo, and they sent me instructions for factory reset. They said they couldn't help any further since I was beyond warranty. Has anyone had this problem, or know how I can fix it?

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08-21-2013, 10:10 PM	#2
cmolinap Enthusiast Posts: 36 Karma: 9792 Join Date: Mar 2013 Location: Guatemala City, Guatemala. Device: Kobo Touch/Mini	moosee21 Hi, Follow the link below. Here the idea is to expand the memory of a Kobo Glo, but you can use it to open your Kobo, and find a friend that will permit making a copy of the SD card and use that copy to restore your Kobo. https://www.mobileread.com/forums/sho...d.php?t=209122

08-21-2013, 10:20 PM	#3
PeterT Grand Sorcerer Posts: 12,167 Karma: 73448616 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	I'm not sure what the point of that would be. I'd suggest doing a manual f.w upograde first. Double check what version of Touch it is (N905 / N905B / N905C) and then install one of the levels from https://www.mobileread.com/forums/sho...d.php?t=185660 . I'd probably suggest 2.0.0.c which was the same for all Touch levels.

08-22-2013, 02:45 PM	#4
moosee21 Junior Member Posts: 2 Karma: 9792 Join Date: Aug 2013 Device: Kobo touch (bough 2011)	The old firmware worked - thanks so much!

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