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Old 06-19-2020, 06:41 AM   #1
dxg
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Just fired up the old Kindle DX Graphite…

Just fired up the old Kindle DX Graphite, battery had run down as expected, so the clock is wrong. Seems like the online service is down, even though the 3G/EDGE connectivity is working. Is this normal?

Workarounds to set the date and time? Not rooted/jailbroken or anything, never tried that.
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Old 06-19-2020, 11:40 AM   #2
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Quote:
Originally Posted by dxg View Post
Just fired up the old Kindle DX Graphite, battery had run down as expected, so the clock is wrong. Seems like the online service is down, even though the 3G/EDGE connectivity is working. Is this normal?

Workarounds to set the date and time? Not rooted/jailbroken or anything, never tried that.
What seems to work the best is to leave 3G on and connected to a charger. It will eventually set the time using the 3G connection, but might take quite a few days.

The wrong clock time keeps it from communicating with amazon.

If you haven't used it for over 3 years or so, it needs a firmware update that you need to download from amazon.
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Old 06-19-2020, 11:46 AM   #3
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Quote:
Originally Posted by j.p.s View Post
What seems to work the best is to leave 3G on and connected to a charger. It will eventually set the time using the 3G connection, but might take quite a few days.

The wrong clock time keeps it from communicating with amazon.

If you haven't used it for over 3 years or so, it needs a firmware update that you need to download from amazon.
It could be the OP could be someplace in the US where there is no longer any 3G.

Last edited by JSWolf; 06-19-2020 at 12:04 PM.
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Old 06-19-2020, 12:01 PM   #4
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It could be the OP is in the US where there is no 3G.
You are, as usual, WRONG.

I am in the US, have a DXG, and it connects to the amazon store over 3G just fine.

Even more annoying than you making false posts is when you make false corrections to factually correct posts.
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Old 06-19-2020, 12:24 PM   #5
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3G is slowing becoming less available all over the US. Isn't that what JSWolf meant? I see no mention of the Amazon store...
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Old 06-19-2020, 12:26 PM   #6
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Quote:
Originally Posted by dxg View Post
Just fired up the old Kindle DX Graphite, battery had run down as expected, so the clock is wrong. Seems like the online service is down, even though the 3G/EDGE connectivity is working. Is this normal?

Workarounds to set the date and time? Not rooted/jailbroken or anything, never tried that.
Have you run the services update that was released a few years ago? It won't change the 2.5.8 firmware number, but if not installed, will affect connectivity.


https://www.amazon.com/gp/help/custo...MQC26VQQMM8XSW

Last edited by Deskisamess; 06-19-2020 at 12:28 PM.
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Old 06-19-2020, 12:41 PM   #7
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Quote:
Originally Posted by Deskisamess View Post
3G is slowing becoming less available all over the US.
That is true.

Quote:
Isn't that what JSWolf meant?
Then he should have said so, but that is irrelevant in this case.

Quote:
I see no mention of the Amazon store...
The OP said that the online service is down, which I take as a reference to the store.

The OP also explicitly said that
Quote:
the 3G/EDGE connectivity is working
For years now, people have been posting that their DX[G] can't connect, they get replies that 3G has gone away, then it eventually turns out that the DX had incorrect time and/or lacked the security update.

3G is gone in some areas and someday it will be gone everywhere, but meanwhile it is not helpful to make false statements.
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Old 06-19-2020, 01:02 PM   #8
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The time & date fix themselves eventually.
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Old 06-19-2020, 01:54 PM   #9
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Quote:
Originally Posted by Deskisamess View Post
3G is slowing becoming less available all over the US. Isn't that what JSWolf meant? I see no mention of the Amazon store...
Yes, that is exactly what I was referring to.
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Old 06-19-2020, 02:05 PM   #10
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For the 3g shutdown here is the lateness I could find.
https://dmp.com/2019/5/22/Key_Dates_...twork_Shutdown

bernie

P.S.

You can no longer provision a 3g device.
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Old 06-19-2020, 06:02 PM   #11
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My Kindle 1 would reset the time as soon as it connected to cell service (though it is not able to connect to Amazon any more). But I haven’t turned it on for a few months, it may have changed.
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Old 06-19-2020, 07:37 PM   #12
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My Kindle 1 would reset the time as soon as it connected to cell service (though it is not able to connect to Amazon any more). But I haven’t turned it on for a few months, it may have changed.
I think they all do that when the kindle's idea of what time it is is reasonably close to what the cell service says. Had your kindle 1 ever lost time completely and thought it was 1970?
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Old 06-20-2020, 03:48 PM   #13
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Yes, that is exactly what I was referring to.
You need to stop posting as much. He clearly said 3G works fine in the OP.
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Old 06-20-2020, 04:09 PM   #14
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Old 06-30-2020, 05:56 AM   #15
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Thanks all, yes, leaving it for a while worked just fine! Phew.
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