Kindle Gift-Giving Issues

Batman Jr. · 11-27-2010, 11:34 PM

I wonder if anybody can help me with this. I'm giving a Kindle to someone for Christmas, unregistered. I bought it with a credit card that extends the warranty by one year. What I'm curious about is: 1) If the recipient registers the Kindle, but later decides to return it for a refund, do I have to return it, as the purchaser, or can the recipient do so? 2) If something happens to the Kindle outside of the normal warranty period, would the recipient have to deregister it and have me register it to my account in order to receive the extended warranty benefit? Thanks in advance for any insights.

kindlekitten · 11-28-2010, 02:35 AM

I believe any refund would be issued to you as it is your card that made the purchase. I also think that any warranty issues will be between the recepient and Amazon

Batman Jr. · 11-28-2010, 03:19 AM

Quote:

Originally Posted by kindlekitten

I believe any refund would be issued to you as it is your card that made the purchase. I also think that any warranty issues will be between the recepient and Amazon

Thanks, kindlekitten.

OakIris · 11-28-2010, 12:53 PM

Here is Amazon's page about giving or receiving a Kindle as a gift: http://www.amazon.com/gp/help/custom...0966113&sr=1-4 Unfortunately, it doesn't have any info about warranty issues or what the recipient (or the giver) needs to do if they want to return the Kindle. I checked their warranty page, too, and, I may have missed it, but there is nothing there, either, specifying what to do if there is a problem with a Kindle purchased/received as a gift.

Probably something you would have to ask Amazon CS directly - after all, there is never anything wrong with the Kindle and who would want to return a Kindle that they received as a gift??

Holly

Batman Jr. · 11-28-2010, 01:36 PM

PhillipA82 - Thanks; nice to have a confirming opinion.

OakIris - Thanks for checking that out and posting the link. I couldn't find anything explicit in the documentation, either, and my initial queries to Customer Service have produced some (to me) contradictory answers, so I thought I'd see if anyone has perhaps gone through it before. Hopefully, I'm just practicing my normal Type A/compulsive paranoia, and, as you suggest, it will be a moot point

. Take care.

11-27-2010, 11:34 PM	#1
Batman Jr. Unstoppably Curious Posts: 287 Karma: 7676 Join Date: Dec 2009 Location: USA Device: Kindle 3/Fire; BB Z10; enTourage eDGe/Pocket eDGe; iPad4/iPod touch 5	Kindle Gift-Giving Issues I wonder if anybody can help me with this. I'm giving a Kindle to someone for Christmas, unregistered. I bought it with a credit card that extends the warranty by one year. What I'm curious about is: 1) If the recipient registers the Kindle, but later decides to return it for a refund, do I have to return it, as the purchaser, or can the recipient do so? 2) If something happens to the Kindle outside of the normal warranty period, would the recipient have to deregister it and have me register it to my account in order to receive the extended warranty benefit? Thanks in advance for any insights.

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11-28-2010, 02:35 AM	#2
kindlekitten Professional Adventuress Posts: 13,368 Karma: 50260224 Join Date: Sep 2009 Location: The Olympic Peninsula on the OTHER Washington! (the big green clean one on the west coast!) Device: Kindle, the original! Times Two! and gifting an International Kindle	I believe any refund would be issued to you as it is your card that made the purchase. I also think that any warranty issues will be between the recepient and Amazon

11-28-2010, 12:53 PM	#4
OakIris Addict Posts: 310 Karma: 18487 Join Date: Aug 2010 Location: Colorado Device: Kindle 3 WiFi; Kindle Paperwhite	Here is Amazon's page about giving or receiving a Kindle as a gift: http://www.amazon.com/gp/help/custom...0966113&sr=1-4 Unfortunately, it doesn't have any info about warranty issues or what the recipient (or the giver) needs to do if they want to return the Kindle. I checked their warranty page, too, and, I may have missed it, but there is nothing there, either, specifying what to do if there is a problem with a Kindle purchased/received as a gift. Probably something you would have to ask Amazon CS directly - after all, there is never anything wrong with the Kindle and who would want to return a Kindle that they received as a gift?? Holly

11-28-2010, 01:36 PM	#5
Batman Jr. Unstoppably Curious Posts: 287 Karma: 7676 Join Date: Dec 2009 Location: USA Device: Kindle 3/Fire; BB Z10; enTourage eDGe/Pocket eDGe; iPad4/iPod touch 5	PhillipA82 - Thanks; nice to have a confirming opinion. OakIris - Thanks for checking that out and posting the link. I couldn't find anything explicit in the documentation, either, and my initial queries to Customer Service have produced some (to me) contradictory answers, so I thought I'd see if anyone has perhaps gone through it before. Hopefully, I'm just practicing my normal Type A/compulsive paranoia, and, as you suggest, it will be a moot point . Take care.

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