05-09-2011, 08:04 AM
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#1 |
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Wizard
  
Posts: 3,413
Karma: 13369310
Join Date: May 2008
Location: Launceston, Tasmania
Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet
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Help! My computer won't recognise my sony
I've plugged in my Sony scores of times to my computer to transfer files, the last time yesterday.
But the computer doesn't recognise my Sony tonight. I've tried changing USB port, and tried shutting the computer down and restarting with the Sony plugged in. I don't have another cable to try. Is there anything else I can do to get it working again? Or is there any other way of getting files to and from my computer? Regards, Alex |
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05-09-2011, 09:37 AM
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#2 |
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Storm Surge'n
Posts: 5,776
Karma: 8213195
Join Date: Nov 2008
Location: Lobster Capital
Device: S0ny PRS-300/350/505/700/T1
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Does your device have enough charge?
What operating system are you using? Is the device not showing up in windows explorer, ADE, Reader Library? Have you checked solutions at Sony eSupport? |
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05-09-2011, 11:50 AM
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#3 |
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Guru
Posts: 822
Karma: 1341819
Join Date: Jun 2010
Location: Minnesota USA
Device: Sony 350, Sony T1, Kindle Touch, Kindle PW1
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Alex I had the same problem a week ago with my Sony 350 & my Mac Snow Leopard. I finally shut my Mac down completely & re-started it. It then recognized my Sony. See if that helps.
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05-10-2011, 04:30 AM
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#4 |
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Wizard
Posts: 3,413
Karma: 13369310
Join Date: May 2008
Location: Launceston, Tasmania
Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet
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Thanks to you both. I'm embarrassed to have to report that the Sony was frozen, and came back to life when I reset it. This is the first time I've had to reset it since I bought it nearly a year ago, so I didn't think of that before I fired off my panic posting.
Regards, Alex |
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05-10-2011, 10:58 AM
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#5 |
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Guru
Posts: 822
Karma: 1341819
Join Date: Jun 2010
Location: Minnesota USA
Device: Sony 350, Sony T1, Kindle Touch, Kindle PW1
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Glad all is well.
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05-11-2011, 10:09 AM
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#6 |
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Koby-rific!
Posts: 941
Karma: 191112
Join Date: Jan 2008
Location: 2' From My MacBook Pro
Device: Kobo Sage,Kobo Aura One, Glo HD,PRS-T1,PRS-950, PRS 300, PRS 350
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Mine has done that as well, I had to unplug some other things from the computer and it worked as advertised.
JJ |
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