Calibre not recognising Kindle Fire

[alfiecohen]

Calibre won't detect my kindle fire, My kindle is not seen as a hard drive in my computer, it is media device but i have searched and can't find how to change this. I have the latest version of calibre but it still won't connect. I have done the 'debug device detection' and this is what came out:

calibre 0.9.11 isfrozen: True is64bit: False
Windows-7-6.1.7601-SP1 Windows ('32bit', 'WindowsPE')
('Windows', '7', '6.1.7601')
Python 2.7.3
Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free')
USB devices on system:
[u'usb\\root_hub20&vid8086&pid1c2d&rev0005',
u'usb\\root_hub20&vid8086&pid1c26&rev0005',
u'usb\\vid_046d&pid_c05b&rev_5400',
u'usb\\vid_0489&pid_e00d&rev_0472',
u'usb\\vid_04f2&pid_b272&rev_1156',
u'usb\\vid_04f2&pid_b272&rev_1156&mi_00',
u'usb\\vid_0bda&pid_0139&rev_3960',
u'usb\\vid_1949&pid_000a&rev_0216',
u'usb\\vid_1c7a&pid_0603&rev_0200',
u'usb\\vid_8087&pid_0024&rev_0000',
u'usb\\vid_8087&pid_0024&rev_0000']
Traceback (most recent call last):
File "site-packages\calibre\devices\scanner.py", line 85, in __call__
DriveError: No removable drives found
Drives detected:

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\usb#vid_1949&pid_000a#d026a0a0243503ga#{6 ac27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_1949&pid_000a#d026a0a0243503ga#{6ac278 78-a6fa-4155-ba85-f98f491d4f33}
{'device_version': u'1.0',
'friendly_name': u'',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': u'Amazon',
'model_name': u'Kindle',
'protocol': u'MTP: 1.00',
'serial_number': u'D026A0A0243503GA',
'storage': [],
'type': 'media player'}
Not a suitable MTP device, ignoring

No suitable MTP devices found

Looking for devices...

Devices possibly connected: None

I was hoping someone could help, thanks

[kovidgoyal]

According to that debug output your kindle is not exposing its storage via MTP (Media Transfer protocol). As such calibre cannot connect to it. Generally for MTP related problems the only thing I know of that helps is rebooting both the device and your computer.

[Cheyanne]

I had the same problem. I searched MTP support and found a link to Microsoft download center and downloaded a Media Transfer Protocol Porting Kit. I also updated Media center to the newest one. The Porting kit changed the way the Kindle shows in "my computer" and now I can just open it to the book folder and it lets me copy my mobi files with no problem. Just Google MTP support and the MS link will come up.


I still use Calibre for my regular Kindle and my daughter's Nook, it's a great program. You can still use it to convert files to mobi for the Kindle fire.

[alfiecohen]

Originally Posted by kovidgoyal

According to that debug output your kindle is not exposing its storage via MTP (Media Transfer protocol). As such calibre cannot connect to it. Generally for MTP related problems the only thing I know of that helps is rebooting both the device and your computer.

Thanks for the help, i'll try that tonight and get back to you tomorrow.

[alfiecohen]

Originally Posted by Cheyanne

I had the same problem. I searched MTP support and found a link to Microsoft download center and downloaded a Media Transfer Protocol Porting Kit. I also updated Media center to the newest one. The Porting kit changed the way the Kindle shows in "my computer" and now I can just open it to the book folder and it lets me copy my mobi files with no problem. Here's the MS site for the download for anyone else with Windows XP having problems with the Kindle Fire.

http://www.microsoft.com/en-us/downl....aspx?id=19153

I still use Calibre for my regular Kindle and my daughter's Nook, it's a great program.

I tried the link but the page won't even load, are you sure it is the correct link? Thanks anyway

[Cheyanne]

Sorry about the link, I copied and pasted but didn't work. Just google MTP support and it should give you the Microsoft link, that's how I got it. Hope that helps.

[PeterT]

http://www.microsoft.com/en-us/downl....aspx?id=19153 works for me

www.microsoft.com/en-us/download/details.aspx?id=19153