10-16-2007, 01:36 PM | #1 |
Groupie
Posts: 157
Karma: 314
Join Date: May 2006
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Replacement Battery Status
Has anyone that registered for the replacement battery program with iRex heard anything further? All I got was a confirmation email that I had signed up for the program and that they would contact me later with further details.
Has anyone heard anything subsequent to that communication? |
10-16-2007, 03:47 PM | #2 |
Evangelist
Posts: 430
Karma: 2718
Join Date: May 2006
Device: Iliad
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None subsequent, but based on the original e-mail I wouldn't expect to hear from them until around mid-November.
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10-17-2007, 06:23 AM | #3 |
Connoisseur
Posts: 58
Karma: 479
Join Date: Mar 2007
Device: iLiad
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Yes, I recently got a few emails in this respect - asking me to re-confirm that I want the new battery and an offer to switch to the new casing for an additional 50 euros. I am awaiting more information about exactly how and when the switch is going down, but they estimated about a month I believe.
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10-23-2007, 11:34 AM | #4 | |
Groupie
Posts: 157
Karma: 314
Join Date: May 2006
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I just received this email (23 October '07) from iRex:
Quote:
Crossing my fingers! Good Luck To Us All! |
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10-23-2007, 12:21 PM | #5 |
Enthusiast
Posts: 27
Karma: 11
Join Date: Jan 2007
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My iLiad has been sent to have the screen replaced and I requested a battery replacement while it was at the service center. The rep replied today that there were not any batteries in stock and that it would take about 4 - 6 weeks before more batteries would be received. That is just to get the batteries in stock, not to replace them in my iLiad. So they offered to hold my Ilaid until they got more batteries and replaced them in my device.
Like you Firekat, I use the iLiad regularly. By the time the iLiad would have been returned the semester would have been over. So, I asked them to send it back without the new battery. |
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10-31-2007, 02:28 PM | #6 |
Pac-Man caught my iLiad.
Posts: 807
Karma: 3595
Join Date: Apr 2006
Location: Germany; next to Baltic Sea
Device: Boox Max Lumi, iRex iLiad (RIP)
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Just a reminder: Tomorrow [2007/11/01] at 11:59 am CET [Central Europe Time] the battery replacement offer ends.
http://www.irextechnologies.com/supp...ry_replacement I have placed my order today. |
12-20-2007, 11:16 AM | #7 | |
Groupie
Posts: 157
Karma: 314
Join Date: May 2006
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Latest Status as of 20 December 2007
For those that are interested just received this from iRex:
Quote:
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12-21-2007, 07:11 AM | #8 | |
Pac-Man caught my iLiad.
Posts: 807
Karma: 3595
Join Date: Apr 2006
Location: Germany; next to Baltic Sea
Device: Boox Max Lumi, iRex iLiad (RIP)
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Quote:
[A] iRex' "soon" as always. [B] I just hope that iRex executes the ticket ids in a row at reservers the battery/case so the worst case scenario "you send your iLiad in, but battery is out ouf stock" doesn't happen. |
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