Connecting Kindle with PC via USB

sebi108 · 06-25-2022, 12:48 PM

Hello there,

I'm having problems connecting my Kindle PW (6th gen) with my PC (win 10). The Kindle is running Firmware 5.12.2.2. When connecting the device to the PC using a USB-A to micro-Usb cable the e-reader does not appear on the PC as a drive or as any device.

So far I have done:

Switching out the cable and using different ports
Restarting PC and e-reader
Resetting the e-reader
Search in device manager for any new device with no success

Is there anything I am missing, like a driver or an opt-in?

Any help is appreciated. Thank you!

haertig · 07-01-2022, 12:04 AM

Do your cables work with a different device, not the Kindle?

There are different types of USB cables. There are (1) Data cables (these allow charging as well), and (2) Charge-only cables (these do not allow data, and the symptoms will be exactly as you described in your initial post).

Possibly, are you using charge-only cables? This is why I asked my first question - do your cables work (for data) with other non-Kindle devices?

Quoth · 07-01-2022, 06:36 AM

Also disable any AV before connection. Some of those are aggressive; imagine you are important in a company and you see a USB beside your car door, pick it up and plug it in?

06-25-2022, 12:48 PM	#1
sebi108 Junior Member Posts: 1 Karma: 10 Join Date: Jun 2022 Device: Kindle (6th gen)	Connecting Kindle with PC via USB Hello there, I'm having problems connecting my Kindle PW (6th gen) with my PC (win 10). The Kindle is running Firmware 5.12.2.2. When connecting the device to the PC using a USB-A to micro-Usb cable the e-reader does not appear on the PC as a drive or as any device. So far I have done: Switching out the cable and using different ports Restarting PC and e-reader Resetting the e-reader Search in device manager for any new device with no success Is there anything I am missing, like a driver or an opt-in? Any help is appreciated. Thank you!

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07-01-2022, 12:04 AM	#2
haertig Wizard Posts: 1,738 Karma: 26006874 Join Date: Sep 2017 Device: PW3, Fire HD8 Gen7, Moto G7, Sansa Clip v2, Ruizu X26	Do your cables work with a different device, not the Kindle? There are different types of USB cables. There are (1) Data cables (these allow charging as well), and (2) Charge-only cables (these do not allow data, and the symptoms will be exactly as you described in your initial post). Possibly, are you using charge-only cables? This is why I asked my first question - do your cables work (for data) with other non-Kindle devices?

07-01-2022, 06:36 AM	#3
Quoth the rook, bossing Never. Posts: 11,154 Karma: 85874891 Join Date: Jun 2017 Location: Ireland Device: All 4 Kinds: epub eink, Kindle, android eink, NxtPaper11	Also disable any AV before connection. Some of those are aggressive; imagine you are important in a company and you see a USB beside your car door, pick it up and plug it in?

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