04-11-2011, 08:40 PM | #1 |
Wizard
Posts: 2,426
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Join Date: Nov 2007
Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014
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Sony Reader Library 3.3.00.07130 is unresponsive.
Yesterday Sony Reader Library 3.3.00.07130 got unresponsive. After a soft boot it was still unresponsive. After a hard boot it works again.
Same thing happened today. I notice that last year a lot of folks had the same problem with version 3.2. When they uninstalled 3.2 and re-installed it, the problems were still present back then. I checked my McAfee anti-virus software and it give Sonly Reader Library full incoming and outgoing priveleges. What could be the problem and how can I fix it without the necessity of a hard boot? I contacted Sony CS and they thought it was my anti-virus software. McAfee just did a program upgrade right before the problem started. Thus, maybe their next upgrade will fix the Sony Reader Library problem. Last edited by sirmaru; 04-11-2011 at 09:17 PM. |
04-18-2011, 12:54 PM | #2 |
Sony Customer Service Rep
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Device: Sony Reader
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Hello Sirmaru,
My name is Evelyn from Sony electronics the SonyListens Team. I do apologize for the problems you are having with your device. Please e-mail a brief description and your contact information to SonyListens@am.sony.com. Either I or one of the SonyListens team members will contact you. Best Regards, Evelyn Perez SonyListens Team |
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04-20-2011, 04:05 AM | #3 |
01000100 01001010
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Device: Polyamorous
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Any luck, OP?
I haven't had any problems FWIW (and I know it's not worth much). |
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