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Old 06-21-2014, 06:32 AM   #1
Nabeel
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Kobo Downloads / Verso Books - A Problem

I bought a Verso title from Kobo books. I've used Kobo a lot, and usually find the service excellent. However, apparently Verso have insisted on a different deal with Kobo, and their books don't download in the normal way.

In fact, as far as I can see, they don't download at all. I've contacted Kobo, and been told to use the drop-down menu on the My Library page to check that I've purchased the book. There is no drop down menu, although my account confirms that the book has been purchased.

I've been trying to re-contact Kobo today, but I'm just getting a reply saying that my account is being used by someone else!

Anyone got any advice? For the moment, I'd say don't buy Verso from Kobo.

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Old 06-21-2014, 08:43 AM   #2
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Did you look in Kobo Desktop? It sounds like the books are in kepub format.
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Old 06-21-2014, 08:46 AM   #3
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This thread does not belong in the General Discussion thread.

We have a Kobo Forum.

Please take the time now to look over our site and post responsibly.

This thread has now been moved to the Kobo Forum.



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Old 06-21-2014, 03:25 PM   #4
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Check to see if it is only available as pdf. Kobo does not highlight well when the ebook you are buying is only .pdf. I bought a ebook from Kobo that cost$1.09 CDN$ that turned out to be .pdf only. It is hard tracking it down.
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Old 06-23-2014, 05:05 AM   #5
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Originally Posted by Dr. Drib View Post
This thread does not belong in the General Discussion thread.

We have a Kobo Forum.

Please take the time now to look over our site and post responsibly.

This thread has now been moved to the Kobo Forum.



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Thank you.
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Old 06-28-2014, 05:02 AM   #6
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Sorry to sound stupid, but where is the Kobo desktop? I still can't download the damn thing, and I still can't ask Kobo for more information.
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Old 06-28-2014, 05:03 AM   #7
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Where would I find the PDF books?
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Old 06-28-2014, 05:27 AM   #8
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Quote:
Originally Posted by Nabeel View Post
Sorry to sound stupid, but where is the Kobo desktop? I still can't download the damn thing, and I still can't ask Kobo for more information.
The Kobo desktop application is downloadable from http://www.kobosetup.com/.
Quote:
Originally Posted by Nabeel View Post
Where would I find the PDF books?
Do you mean how do you find the PDF books in the Kobo store? If so, no idea. When you look at a book, there is info on where you can read the books. I have never seen anything that indicates if the book is only a PDF.
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