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Old 08-14-2016, 12:46 PM   #1
MAclu
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Posts: 5
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Device: Tolino Shine
Calibre can't see Tolino Shine anymore

Calibre can't see Tolino Shine anymore...

This happened a few months ago. It worked a few months on windows 10, and then the "sent to" button" disappeared. I have one USB-port which detects the device in explorer, so I can load books manually... but there is no activation in Calbre. There are no ignored devices. The plugin is enabled.

What did I do :
Tolino updated to v1.8.2--- Updated windows 10---Updated Bios to latest version --- updated Calibre to 2.64.0 --- tried several compatiblilty modes (W7,W8)
Found this idea on internet : to change "User Defined USB driver" https://papierlos-lesen.de/tolino-vi...bre-verbinden/ but no result.


All this had no results : So I am getting a bit hopeless



Debug info :


calibre 2.64 [64bit] embedded-python: True is64bit: True
Windows-8-6.2.9200 Windows ('64bit', 'WindowsPE')
('Windows', '8', '6.2.9200')
Python 2.7.9
Windows: ('8', '6.2.9200', '', 'Multiprocessor Free')
Successfully initialized third party plugins: Find Duplicates (1, 6, 2) && Reading List (1, 6, 6) && User Category (1, 5, 3)
USB devices on system:
(USBDevice(vendor_id=0x4f9 product_id=0x340 bcd=0x100 devid=usb\vid_04f9&pid_0340&rev_0100&mi_03 devinst=4),
USBDevice(vendor_id=0x4f9 product_id=0x340 bcd=0x100 devid=usb\vid_04f9&pid_0340&rev_0100&mi_02 devinst=5),
USBDevice(vendor_id=0x4f9 product_id=0x340 bcd=0x100 devid=usb\vid_04f9&pid_0340&rev_0100&mi_01 devinst=6),
USBDevice(vendor_id=0x5e3 product_id=0x608 bcd=0x702 devid=usb\vid_05e3&pid_0608&rev_0702 devinst=7),
USBDevice(vendor_id=0x4f9 product_id=0x340 bcd=0x100 devid=usb\vid_04f9&pid_0340&rev_0100&mi_00 devinst=8),
USBDevice(vendor_id=0x46d product_id=0x825 bcd=0x12 devid=usb\vid_046d&pid_0825&rev_0012&mi_02 devinst=9),
USBDevice(vendor_id=0x46d product_id=0xc534 bcd=0x2900 devid=usb\vid_046d&pid_c534&rev_2900&mi_01 devinst=10),
USBDevice(vendor_id=0x4f9 product_id=0x340 bcd=0x100 devid=usb\vid_04f9&pid_0340&rev_0100 devinst=11),
USBDevice(vendor_id=0x46d product_id=0xc534 bcd=0x2900 devid=usb\vid_046d&pid_c534&rev_2900&mi_00 devinst=12),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid1022&pid7808&rev0011 devinst=13),
USBDevice(vendor_id=0x1a40 product_id=0x101 bcd=0x111 devid=usb\vid_1a40&pid_0101&rev_0111 devinst=14),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid1022&pid7807&rev0011 devinst=15),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid1022&pid7808&rev0011 devinst=16),
USBDevice(vendor_id=0x1a40 product_id=0x101 bcd=0x111 devid=usb\vid_1a40&pid_0101&rev_0111 devinst=17),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid1022&pid7807&rev0011 devinst=18),
USBDevice(vendor_id=0x46d product_id=0xc534 bcd=0x2900 devid=usb\vid_046d&pid_c534&rev_2900 devinst=19),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid1022&pid7814&rev0009 devinst=20),
USBDevice(vendor_id=0x46d product_id=0x825 bcd=0x12 devid=usb\vid_046d&pid_0825&rev_0012&mi_00 devinst=21),
USBDevice(vendor_id=0xbda product_id=0x129 bcd=0x3960 devid=usb\vid_0bda&pid_0129&rev_3960 devinst=22),
USBDevice(vendor_id=0x46d product_id=0x825 bcd=0x12 devid=usb\vid_046d&pid_0825&rev_0012 devinst=23),
USBDevice(vendor_id=0xa12 product_id=0x1 bcd=0x8241 devid=usb\vid_0a12&pid_0001&rev_8241 devinst=24),
USBDevice(vendor_id=0x609 product_id=0x334 bcd=0x100 devid=usb\vid_0609&pid_0334&rev_0100 devinst=25))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\swd#wpdbusenum#_??_usbstor#disk&ven_broth er&prod_mfc-j4620dw&rev_1.00#8&4c488e3&1&brok4f314102&0#{53f56 307-b6bf-11d0-94f2-00a0c91efb8b}#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\swd#wpdbusenum#_??_scsi#disk&ven_deutsche &prod__telekomtolino#000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\swd#wpdbusenum#_??_scsi#disk&ven_deutsche &prod__telekomtolino#000001#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{3AFF2D10-CB68-43CA-BE24-6291D0C0A97C}': [{'addr': '192.168.1.49', 'netmask': '255.255.255.0', 'broadcast': '192.168.1.255'}], '{39724723-3BD7-42B2-BCF1-5B8302378617}': [{'addr': '192.168.205.1', 'netmask': '255.255.255.0', 'broadcast': '192.168.205.255'}], '{9F4B8758-0306-4148-A2CB-2327360ECCD6}': [{'addr': '169.254.80.111'}], '{5825A371-0FF6-450F-8BB6-367FBE020408}': [{'addr': '192.168.6.1', 'netmask': '255.255.255.0', 'broadcast': '192.168.6.255'}], '{42293456-C5A3-11E5-96C9-806E6F6E6963}': [{'addr': '127.0.0.1', 'netmask': '255.0.0.0', 'broadcast': '127.255.255.255'}]}
No device is connected

Looking for devices...

Devices possibly connected: None
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Old 08-14-2016, 02:59 PM   #2
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I see tolino 2 times under MTP

Did you have an update on the Tolino?
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Old 08-14-2016, 04:47 PM   #3
MAclu
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.Yes , updated it today...
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Old 08-14-2016, 11:05 PM   #4
kovidgoyal
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According to that debug output your device is not in MTP mode, it is being detected as a scsi disk.
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Old 08-15-2016, 05:45 AM   #5
MAclu
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I don' t have any settings to change this in the menu.
Should there be a hidden menu ?
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Old 08-15-2016, 06:17 AM   #6
kovidgoyal
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I have no idea, I have never laid my hands on this device.
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Old 08-15-2016, 01:02 PM   #7
MAclu
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Device: Tolino Shine
I installed Calibre on my daughters Dell laptop (Windows 10 also) . On this machine everything works correct.
So the Tolino is ok I suppose
How can we explain this ? Could there be a problem with the USB drivers on my PC ? Although the Tolino is detected by the PC, but then it gets the wrong trigger from my USB port ....?? Can I install some other drivers ?
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Old 08-15-2016, 02:23 PM   #8
MAclu
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Lightbulb

I was a bit creative today.

In Calibre, I created a new library on the "extsd" on my Tolino. Now I can copy books from Calibré to that to that library on my reader.
Then I activated "automount" in windows so the Tolino should always get the same driveletter.

For now, this seems to work alright and it is a decent workaround for my problem.

I'm happy, My wife is even happier...



Any suggestions on solving the USB problem are still welcome.
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