Troubleshooting Another indexing issue

BookCat · 05-23-2016, 03:45 PM

Recently, I put about 25 ebooks on my Paperwhite 2, many of them failed to index after about 24 hours. I had to delete approx 18 of the books. I'm now slowly reloading them one by one, but each is failing to index.

Does anyone know why this could be happening? I'm keeping the PW on charge while it tries to index.
Thanks.

rashkae · 05-23-2016, 05:39 PM

Have you restarted the Kindle? That usually solves all my indexing issues, no need to delete/re-add books.

BookCat · 05-23-2016, 07:02 PM

I've tried restarting. It's still stuck.

BookCat · 05-23-2016, 07:28 PM

It just took Jane Eyre (from the MR library) about three hours to index. This can't be normal behaviour. I have 157 books on my PW2, so it's not at full capacity.

pidgeon92 · 05-23-2016, 07:55 PM

I'd do a Factory Reset and then try to reload them in batches.

NullNix · 05-24-2016, 05:44 AM

Quote:

Originally Posted by BookCat

It just took Jane Eyre (from the MR library) about three hours to index. This can't be normal behaviour. I have 157 books on my PW2, so it's not at full capacity.

If it *is* making progress, give it time, since it's clearly not stuck. It might well be doing something else in the background that's contending with the indexer or something.

soulfuldog · 05-24-2016, 06:36 AM

Normally its something like a poorly formatted book but if lots of them are causing problems, including one from the MR library, I'd be inclined to go with pidgeon92's suggestion of doing a factory reset. Remove the 25 books you recently tried to add, back-up the rest of the books currently on your Kindle, factory reset and then add them all back again in batches.

NullNix · 05-24-2016, 07:33 AM

Quote:

Originally Posted by soulfuldog

Normally its something like a poorly formatted book but if lots of them are causing problems, including one from the MR library, I'd be inclined to go with pidgeon92's suggestion of doing a factory reset. Remove the 25 books you recently tried to add, back-up the rest of the books currently on your Kindle, factory reset and then add them all back again in batches.

One definite caveat, and a place where mobileread more or less fights itself: don't do a factory reset if you've jailbroken! Ask on the developer forum instead. Factory resetting is bad for the jailbreak, particularly in recent firmware releases that don't have a new jailbreak available yet: you can lose the jailbreak for good.

JazzyJeff · 05-24-2016, 10:12 AM

Quote:

Originally Posted by BookCat

It just took Jane Eyre (from the MR library) about three hours to index. This can't be normal behaviour. I have 157 books on my PW2, so it's not at full capacity.

It depends on the size of the book. I have one study Bible that takes over 12 hours to index. The bigger the book the longer it takes.

I recommend adding 10 books at a time and wait for them to finish before adding more.

NullNix · 05-24-2016, 01:00 PM

Quote:

Originally Posted by JazzyJeff

It depends on the size of the book. I have one study Bible that takes over 12 hours to index. The bigger the book the longer it takes.

For some kind of limit case, It took my Oasis most of a week to index the complete works of Dickens, a Project Gutenberg monster 20MiB MOBI (highest location: 293,710; ~20,000 pages; that location count would suggest on the order of 35MiB of pure uncompressed character data).

BookCat · 05-24-2016, 01:57 PM

I'm confused. What is a factory reset? I assume it's not just a long button press.
My PW isn't jailbroken because I'm not technical enough to do that.
Jane Eyre was 1.52mb, so a fairly hefty tome.
Sorry to be such an ignoramus.

HarryT · 05-24-2016, 02:57 PM

A factory reset is exactly what it sounds like: a reset to the state the device was in when it came out of the factory. It's on the "Settings" menu.

Blossom · 05-25-2016, 02:06 AM

I just did a factory reset on my K3. It was having the same behavior. It had less than 10 books on it and refused to index any new books even novellas. The factory reset fixed it. I'm thinking the indexing problem also caused some battery issues.

Sent from my XT1528 using Tapatalk

05-23-2016, 03:45 PM	#1
BookCat C L J Posts: 2,912 Karma: 21115458 Join Date: Dec 2008 Location: Birmingham UK Device: Sony e-reader 505, Kindle PW2, Kindle PW3, Kobo Libra2	Another indexing issue Recently, I put about 25 ebooks on my Paperwhite 2, many of them failed to index after about 24 hours. I had to delete approx 18 of the books. I'm now slowly reloading them one by one, but each is failing to index. Does anyone know why this could be happening? I'm keeping the PW on charge while it tries to index. Thanks.

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05-23-2016, 05:39 PM	#2
rashkae Wizard Posts: 1,142 Karma: 5061953 Join Date: Jun 2011 Location: Ontario, Canada Device: Kobo Aura HD	Have you restarted the Kindle? That usually solves all my indexing issues, no need to delete/re-add books.

05-23-2016, 07:02 PM	#3
BookCat C L J Posts: 2,912 Karma: 21115458 Join Date: Dec 2008 Location: Birmingham UK Device: Sony e-reader 505, Kindle PW2, Kindle PW3, Kobo Libra2	I've tried restarting. It's still stuck.

05-23-2016, 07:28 PM	#4
BookCat C L J Posts: 2,912 Karma: 21115458 Join Date: Dec 2008 Location: Birmingham UK Device: Sony e-reader 505, Kindle PW2, Kindle PW3, Kobo Libra2	It just took Jane Eyre (from the MR library) about three hours to index. This can't be normal behaviour. I have 157 books on my PW2, so it's not at full capacity.

05-23-2016, 07:55 PM	#5
pidgeon92 Wizard Posts: 3,144 Karma: 8426142 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD	I'd do a Factory Reset and then try to reload them in batches.

05-24-2016, 06:36 AM	#7
soulfuldog I ♥ Calibre Posts: 2,073 Karma: 5678911 Join Date: Aug 2011 Location: UK Device: Kindle Oasis, Voyage, Sony PRS-350, Hudl2	Normally its something like a poorly formatted book but if lots of them are causing problems, including one from the MR library, I'd be inclined to go with pidgeon92's suggestion of doing a factory reset. Remove the 25 books you recently tried to add, back-up the rest of the books currently on your Kindle, factory reset and then add them all back again in batches.

05-24-2016, 01:57 PM	#11
BookCat C L J Posts: 2,912 Karma: 21115458 Join Date: Dec 2008 Location: Birmingham UK Device: Sony e-reader 505, Kindle PW2, Kindle PW3, Kobo Libra2	I'm confused. What is a factory reset? I assume it's not just a long button press. My PW isn't jailbroken because I'm not technical enough to do that. Jane Eyre was 1.52mb, so a fairly hefty tome. Sorry to be such an ignoramus.

05-24-2016, 02:57 PM	#12
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	A factory reset is exactly what it sounds like: a reset to the state the device was in when it came out of the factory. It's on the "Settings" menu.

05-25-2016, 02:06 AM	#13
Blossom Treasure Seeker Posts: 18,708 Karma: 26026435 Join Date: Mar 2010 Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices	I just did a factory reset on my K3. It was having the same behavior. It had less than 10 books on it and refused to index any new books even novellas. The factory reset fixed it. I'm thinking the indexing problem also caused some battery issues. Sent from my XT1528 using Tapatalk