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Old 01-02-2019, 12:50 PM   #1
ChipAHoy
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Device: Kindle Paperwhite
Question Kindle Touch unresponsive

Tried resetting Kindle Touch , no response to holding down button, could not even turn off device. Screen is stuck with screen saver image.

Charged the Kindle, it is now plugged into my Macbook Air. Yellow blinking light on bottom of Kindle. Default screen saver is frozen on screen, does not respond.*

Still now showing up on Macbook.

How do I determine if it is a bad battery or something else? I can order a new battery, but if that is not the problem, is there any other solutions, or a way to get the device repaired?
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Old 01-02-2019, 02:50 PM   #2
NiLuJe
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Device: Kindle 2i, 3g, 4, 5w, (PW) & PW2; Kobo H2O & Forma
Start by charging it to a wall charger, not a computer . And let it sit there for a good long while (~24H).
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