07-08-2018, 05:18 AM | #1 |
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Kobo Aura HD / Calibre / Windows 7 - Plese Help!
I am using Calibre together with my Kobo Aura HD for many years on my Win7 PC. Hard and software of this PC are unaltered since years.
I never experienced any trouble with Kobo, Calibre and Windows working together. A few weeks ago I sideloaded (as always) the latest firmware version for my Reader (FW 4.8.11073). It may be by chance but since then my PC crashes, when I connect the Kobo with the PC unseen what USB port is used. Connecting it to another PC works fine. Any idea what I should do to get my PC and my Kobo working together again? Regards Georg |
07-08-2018, 11:15 AM | #2 | |
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Quote:
If that doesnt work, then roll back to the previous firmware you had and see if the behavior persists so you know for sure if its the firmware's fault(which i doubt, but who knows) |
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07-08-2018, 02:48 PM | #3 |
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I'm guessing your PC has USB ports on the front and back. I've found that (sometimes) when a device isn't recognized on the front USB ports, it will be recognized when plugged into the back USB ports (which are connected directly to the motherboard.) I'm guessing a slight difference in voltage could be all it takes. (It seems like Kobos are a little touchier about this then other Readers.)
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07-09-2018, 04:46 AM | #4 | |
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Quote:
After a few tries it now crashes on every port. Of course I did change the cable first. Thx for your hints Georg |
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07-09-2018, 05:52 AM | #5 |
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Sorry to hear that. As suggested in another thread, possibly getting a powered USB hub would help. But I don't know why new firmware would require more power than older firmware, so there may be (probably is) something else at work here.
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07-13-2018, 01:33 AM | #6 |
Enthusiast
Posts: 36
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Join Date: Mar 2013
Location: Regensburg, Germany
Device: Kobo Touch, Aura HD; Kobo Aura H2O 2.Version V2
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07-13-2018, 05:20 PM | #7 |
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Does this happen irrespective of whether calibre is running or not? If it happens only when calibre is running, make sure it's updated to the latest version. I was quite a ways behind on updates when I first got my Kobo and calibre wouldn't recognize it until I updated.
If it's failing on connection every time then it's probably a hardware problem. Are other USB devices recognized? One thing I might suggest is using a different OS (live CD or vm) and see if it fails there as well. That would indicate a software/config problem with your OS and not your hardware. |
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