Vox Hoping Kobo haven't forgotten the Vox - Page 2

suedenim · 08-06-2013, 04:23 AM

Quarterly bump.

TonyToews · 09-01-2013, 12:29 AM

I've forgotten the Vox. I was expecting too much from it and I got real frustrated. It was terribly sluggish and required rebooting every few days. So I purchased a Samsung 10.1" tablet and am very happy with it. Haven't turned the Vox on since.

That said my primary reason for the Vox was to read a book in low light conditions. And that it did well. Then the Glo came out.

I will continue to purchase eInk readers though.

suedenim · 09-17-2013, 06:04 AM

Looks like I will not be buying Kobo hardware anymore - Quarterly bump

stevov · 09-17-2013, 06:47 AM

Quote:

Originally Posted by suedenim

Looks like I will not be buying Kobo hardware anymore - Quarterly bump

A wise decision

TonyToews · 09-18-2013, 01:48 AM

Oh, I'm very happy with my Kobo eInk devices and will continue to purchase those. I just won't be buying their Android tablets.

suedenim · 05-28-2014, 06:35 AM

I finally put the Vox to rest as I found a good deal on a Nook HD+ and its brilliant! A serious upgrade in speed and size. I have an mSD card coming so I can make use of the dual boot and try out some custom roms.

paulsalter · 05-28-2014, 06:43 AM

I put my vox to rest about Christmas 2012

the idea of it was nice, but it just seemed to get abandoned

oldyellr · 06-03-2014, 08:33 PM

Interesting thread. Yes, the Vox is old hardware, running an old OS, but it does what it was intended to do. It's an e-reader with benefits. That's why I got it and it still does the job. What's the problem?

coolloser · 06-07-2014, 03:40 PM

I got a Vox donated to me after a friend upgraded to a 10" Sammy. It is mounted in our living room to control our lights (Philips Hue) and control everything else (Logitech Harmony) . With all the decent Android tablets, phablets and phones in our house it just seemed too weak to do anything else.

suedenim · 06-19-2014, 04:23 AM

Battery life is way down and those benefits are just too frustrating to deal with as well as a lack of support. The latest version of android has optimisations for lower specced devices which might have done wonders for the Vox but Kobo are extremely unlikely to offer us that.

Abacus63 · 09-08-2014, 04:33 PM

Kobo "support" has confirmed via email to me today, that they have indeed abandoned the Vox. I contacted support because my Vox stopped charging, I asked if they thought it might need a battery & where I could purchase one. They initially responded that I should charge the unit then do a factory reset. Clearly, they didn't read my issue. After 4 more emails asking the same question & getting somewhat random responses, here's the last one:
"Unfortunately the Kobo Vox has been discontinued and we can no longer offer parts or can advise on a possible source.

We apologize for any inconvenience this might have caused you.

Since the warranty has expired you are more than welcome to research repair options."

That sums it up. Kobo will not even tell me where to try to get it fixed!! Looks like I'll be researching my next eReader purchase, excluding Kobo, which I have loved so completely, that I'm at a loss. I honestly expected just basic customer service.

oldyellr · 09-08-2014, 05:35 PM

You can find new Kobo Vox's on eBay for under $100. I even see a battery for a lot less than it would have cost from Kobo.

However, it's probably a good plan to upgrade rather to try keeping the Vox on life support. I see the new Kobo readers have amazing battery life compared to the Vox which needs charging every day.

Abacus63 · 09-11-2014, 06:11 PM

I see used batteries on eBay for under $20 and will probably give that a try before giving up. I'm so frustrated by Kobo's lack of support and the fact that they did not even read my emails (ie responding that I needed to charge it when I said that it wouldn't charge...) that I am not planning to purchase from this company again. And I am rescinding the glowing reviews and recommendations I have given to friends and family. There are an overwhelming number of options for a new reader. For now, I'm using my old PRS-300 and it still works just fine

Anthem · 09-15-2014, 02:31 PM

The Vox came out in 2011. In tablet terms... that thing is a dinosaur. You probably got your moneys worth out of it.

mr_nihilism · 09-15-2014, 03:11 PM

Tablets just don't Age well. Vintage 2011 - blah!

09-08-2014, 04:33 PM	#26
Abacus63 Member Posts: 15 Karma: 10 Join Date: Nov 2011 Location: Southern Cali Device: Sony PRS300, Kindle, Kobo Vox	Kobo "support" has confirmed via email to me today, that they have indeed abandoned the Vox. I contacted support because my Vox stopped charging, I asked if they thought it might need a battery & where I could purchase one. They initially responded that I should charge the unit then do a factory reset. Clearly, they didn't read my issue. After 4 more emails asking the same question & getting somewhat random responses, here's the last one: "Unfortunately the Kobo Vox has been discontinued and we can no longer offer parts or can advise on a possible source. We apologize for any inconvenience this might have caused you. Since the warranty has expired you are more than welcome to research repair options." That sums it up. Kobo will not even tell me where to try to get it fixed!! Looks like I'll be researching my next eReader purchase, excluding Kobo, which I have loved so completely, that I'm at a loss. I honestly expected just basic customer service. Last edited by Abacus63; 09-11-2014 at 06:12 PM. Reason: too many typos! typing while irritated.

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08-06-2013, 04:23 AM	#16
suedenim Connoisseur Posts: 51 Karma: 400010 Join Date: Dec 2011 Location: BC Device: Kobo Vox	Quarterly bump.

09-01-2013, 12:29 AM	#17
TonyToews Evangelist Posts: 490 Karma: 351398 Join Date: Oct 2010 Device: Kobo Vox and Glo	I've forgotten the Vox. I was expecting too much from it and I got real frustrated. It was terribly sluggish and required rebooting every few days. So I purchased a Samsung 10.1" tablet and am very happy with it. Haven't turned the Vox on since. That said my primary reason for the Vox was to read a book in low light conditions. And that it did well. Then the Glo came out. I will continue to purchase eInk readers though.

09-17-2013, 06:04 AM	#18
suedenim Connoisseur Posts: 51 Karma: 400010 Join Date: Dec 2011 Location: BC Device: Kobo Vox	Looks like I will not be buying Kobo hardware anymore - Quarterly bump

09-18-2013, 01:48 AM	#20
TonyToews Evangelist Posts: 490 Karma: 351398 Join Date: Oct 2010 Device: Kobo Vox and Glo	Oh, I'm very happy with my Kobo eInk devices and will continue to purchase those. I just won't be buying their Android tablets.

05-28-2014, 06:35 AM	#21
suedenim Connoisseur Posts: 51 Karma: 400010 Join Date: Dec 2011 Location: BC Device: Kobo Vox	I finally put the Vox to rest as I found a good deal on a Nook HD+ and its brilliant! A serious upgrade in speed and size. I have an mSD card coming so I can make use of the dual boot and try out some custom roms.

05-28-2014, 06:43 AM	#22
paulsalter Fanatic Posts: 579 Karma: 3243761 Join Date: Nov 2011 Location: UK Device: Kindle Fire HD8	I put my vox to rest about Christmas 2012 the idea of it was nice, but it just seemed to get abandoned

06-03-2014, 08:33 PM	#23
oldyellr Evangelist Posts: 484 Karma: 26106 Join Date: Nov 2011 Location: Canada Device: Kobo Vox, Amazon Fire 7	Interesting thread. Yes, the Vox is old hardware, running an old OS, but it does what it was intended to do. It's an e-reader with benefits. That's why I got it and it still does the job. What's the problem?

06-07-2014, 03:40 PM	#24
coolloser Enthusiast Posts: 34 Karma: 451448 Join Date: Oct 2009 Location: Alberta, Canada Device: Sony Prs-600,T2, Kobo Mini, Kobo Glo, Kobo Aura, Kindle 3G/PW4/PW5/O3	I got a Vox donated to me after a friend upgraded to a 10" Sammy. It is mounted in our living room to control our lights (Philips Hue) and control everything else (Logitech Harmony) . With all the decent Android tablets, phablets and phones in our house it just seemed too weak to do anything else.

06-19-2014, 04:23 AM	#25
suedenim Connoisseur Posts: 51 Karma: 400010 Join Date: Dec 2011 Location: BC Device: Kobo Vox	Battery life is way down and those benefits are just too frustrating to deal with as well as a lack of support. The latest version of android has optimisations for lower specced devices which might have done wonders for the Vox but Kobo are extremely unlikely to offer us that.

09-08-2014, 05:35 PM	#27
oldyellr Evangelist Posts: 484 Karma: 26106 Join Date: Nov 2011 Location: Canada Device: Kobo Vox, Amazon Fire 7	You can find new Kobo Vox's on eBay for under $100. I even see a battery for a lot less than it would have cost from Kobo. However, it's probably a good plan to upgrade rather to try keeping the Vox on life support. I see the new Kobo readers have amazing battery life compared to the Vox which needs charging every day.

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09-11-2014, 06:11 PM	#28
Abacus63 Member Posts: 15 Karma: 10 Join Date: Nov 2011 Location: Southern Cali Device: Sony PRS300, Kindle, Kobo Vox	I see used batteries on eBay for under $20 and will probably give that a try before giving up. I'm so frustrated by Kobo's lack of support and the fact that they did not even read my emails (ie responding that I needed to charge it when I said that it wouldn't charge...) that I am not planning to purchase from this company again. And I am rescinding the glowing reviews and recommendations I have given to friends and family. There are an overwhelming number of options for a new reader. For now, I'm using my old PRS-300 and it still works just fine

09-15-2014, 02:31 PM	#29
Anthem Guru Posts: 704 Karma: 1622328 Join Date: Dec 2010 Location: USA Device: Kindle Oasis, OnePlus Nord	The Vox came out in 2011. In tablet terms... that thing is a dinosaur. You probably got your moneys worth out of it.

09-15-2014, 03:11 PM	#30
mr_nihilism Always been the caretaker Posts: 479 Karma: 1406369 Join Date: Dec 2012 Location: Canada Device: Aura H2O, PW2	Tablets just don't Age well. Vintage 2011 - blah!