06-14-2019, 10:08 AM | #16 |
Connoisseur
Posts: 81
Karma: 10
Join Date: Jul 2013
Location: Planet Ocean
Device: Kobo Glo HD, Onyx Boox Note Pro 2, Samsung Galaxy Tab S5e, Pixel 4a
|
nine days and counting, shipped from hong kong
So nine days in and I finally got a tracking number from DHL. It's not shipped yet, of course, just at the "Shipment information received" state, which can basically last forever.
I asked about the order status two days ago, and that was my response (implicitely) - I didn't get an actual reply yet. Goodereader is definitely a disappointment, will not buy again. |
06-14-2019, 02:53 PM | #17 | |
Enthusiast
Posts: 45
Karma: 34336
Join Date: Dec 2009
Device: Kindle DX , Paperwhite, Onyx Note Pro
|
Quote:
But after I received a tracking number from DHL, my Note Pro was delivered 3 days after. |
|
06-17-2019, 05:26 PM | #18 |
Connoisseur
Posts: 81
Karma: 10
Join Date: Jul 2013
Location: Planet Ocean
Device: Kobo Glo HD, Onyx Boox Note Pro 2, Samsung Galaxy Tab S5e, Pixel 4a
|
finally got the e-reader today. 90$CAD customs fee. quite frustrating, but the device is here and it works...
|
06-20-2019, 08:14 PM | #19 | ||
Wizard
Posts: 1,414
Karma: 6513838
Join Date: Mar 2016
Device: More than I need, but not as many as I would like.
|
Quote:
When one makes a purchase from a Canadian company which is based in Canada, the assumption is that the item will ship from Canada rather than from a third country unless explicitly stated otherwise. To hide that information away on another page and expose the customer to additional fees is deceptive. I would also contact Onyx to let them know about this situation because any negative experience which you have purchasing their products reflects badly on them. They might force Good eReader to clearly state the information on the purchase page or they may wish to terminate any relationship with Good eReader as continuing to deals with a company that engages in such deceptive tactics would then tarnish their reputation. You could bring such information to their attention via their BBS page: http://bbs.onyx-international.com/ Another person raised some concerns over misleading/confusing information from a Russian reseller of their products. Here is the reply that Onyx posted: Quote:
|
||
06-25-2019, 08:40 AM | #20 |
Wizard
Posts: 1,414
Karma: 6513838
Join Date: Mar 2016
Device: More than I need, but not as many as I would like.
|
As the thread on Good eReader's deceitful shipping practice has been unlisted over on the Onyx BBS site, here is a direct link to the thread:
http://bbs.onyx-international.com/t/...ereader/1423/5 Hopefully, Onyx will act on the information provided and either cut ties with Good eReader or force them to honestly indicate which products are being shipped from overseas. I rather suspect that most of the products listed on their site are being shipped from overseas. Last edited by Question Mark; 06-25-2019 at 08:42 AM. |
06-25-2019, 09:26 AM | #21 | |
Connoisseur
Posts: 81
Karma: 10
Join Date: Jul 2013
Location: Planet Ocean
Device: Kobo Glo HD, Onyx Boox Note Pro 2, Samsung Galaxy Tab S5e, Pixel 4a
|
Quote:
|
|
06-27-2019, 08:33 AM | #22 |
Addict
Posts: 276
Karma: 3600000
Join Date: Jun 2017
Location: France
Device: Kobo Aura H2o; reMarkable; Onyx Max 2 Pro
|
I ordered a Note Pro from ereader.store (in Germany) on June 16 (sunday), got a shipping notice the following day, and the package arrived some time after that via UPS - I don't know exactly when, I got it just yesterday from a picup point because I was away from home for a whole week.
The package was shipped from Germany, and arrived fine - just like happened a year ago when I ordered the Max 2 from the same source. I don't know what additional shipping charges you may have to pay if ordering from outside Europe, but for Europeans like me, I highly recommend ereader.store. (Have not tried the device yet, as it's a present for my wife's birthday) |
07-01-2019, 09:29 AM | #23 |
Wizard
Posts: 1,414
Karma: 6513838
Join Date: Mar 2016
Device: More than I need, but not as many as I would like.
|
The BBS thread about Good e-Reader's deceptive shipping information has been listed again.
http://bbs.onyx-international.com/t/...ereader/1423/9 |
Tags |
availability, canada, maxpro2, notepro, onyx |
Thread Tools | Search this Thread |
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Should I return the Onyx Note Pro? Did I make a mistake passing up the Note? | qwert | Onyx Boox | 4 | 06-19-2019 07:34 AM |
Boox Note Pro vs Max 2 Pro vs... | Philippe D. | Onyx Boox | 5 | 05-13-2019 02:01 PM |
Onyx Front Light Trick (Nova Pro/Note Pro) | Robert Bitzer | Onyx Boox | 2 | 03-31-2019 10:35 AM |
Microsoft Surface Pro, global availability | mgmueller | News | 66 | 07-19-2013 07:55 AM |
Astak 5" EzReader Pro availability??? | dkarale | Astak EZReader | 13 | 01-19-2010 03:59 PM |