03-06-2010, 11:47 PM | #1 |
Member
Posts: 14
Karma: 10
Join Date: Oct 2009
Device: Kindle 1
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Backordered Kindle 1 replacement
Is anybody else waiting on a refurbished Kindle 1 from Amazon? On February 8 I ordered an out-of-warranty replacement for a broken one. They estimated 2 week delivery, which passed with no Kindle. They keep pushing the date out; now it shows March 30, and I'm getting impatient! I've talked to customer service a couple of times already and they apologize and tell me they are still back-ordered with no ETA. I'm starting to wonder if there is any chance of getting a replacement.
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03-07-2010, 01:40 AM | #2 |
Wizard
Posts: 1,952
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Join Date: Oct 2009
Location: Middelfart, Denmark
Device: Kindle paper white
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Are you getting the replacement for free?
You said your Kindle was out of warranty? |
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03-07-2010, 08:42 AM | #3 |
Member
Posts: 14
Karma: 10
Join Date: Oct 2009
Device: Kindle 1
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No it's not free, it's $99 for out-of-warranty replacement. Still, 2 months is a long time to wait!
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03-07-2010, 12:53 PM | #4 | |
Wombat Aficionado
Posts: 481
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Join Date: Nov 2006
Location: Arizona
Device: Fire, Kindle1, Sony PRS-500 Reader, Rocket 1100 eBook
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Quote:
In any case, take a look at eBay or Craigslist. Maybe you could find a K1 for a reasonable price. |
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03-07-2010, 02:39 PM | #5 |
Addict
Posts: 234
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Join Date: Oct 2008
Location: Midwest USA
Device: Kindle 1, Sony PRS-505
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lismith, sorry to hear about your Kindle. I recently had to replace my original, due to breakage. Same deal.... return your Kindle and add $99.00.
I was lucky to have a quick turnaround.... hope yours arrives soon. I only briefly thought about the K2. I really like my original. |
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03-07-2010, 04:58 PM | #6 |
Wizard
Posts: 1,305
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Join Date: Jan 2009
Device: iPod Touch
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What a bummer, they must be having stock issues!
If you can wait a little while we may see a Kindle 3 in the next few months? Could be a good excuse for an upgrade. |
03-07-2010, 08:37 PM | #7 |
Wizard
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Join Date: Aug 2009
Location: TAS, Australia
Device: Astak Pocket Pro (Black), 2 x Kindle WiFi (Graphite), iPod Touch 4G
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Really? There have been rumours spreading as early at Feb 2009 about a Kindle 3. I really don't see what extras could be really offered for a Kindle 3. I don't have a Kindle, but I am always keen to see what the next latest-and-greatest readers will come out with. I am scratching my head and can't for the life of me work out what the Kindle 3 would entail.
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03-08-2010, 02:05 AM | #8 | |
Wizard
Posts: 1,952
Karma: 213930
Join Date: Oct 2009
Location: Middelfart, Denmark
Device: Kindle paper white
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Quote:
It's nice to know they have a thing called 'out-of-warranty replacement', though... Hope you get it soon... |
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03-08-2010, 12:49 PM | #9 |
Evangelist
Posts: 488
Karma: 258
Join Date: Mar 2009
Device: kindle
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2 months is definitely a long time to await. I would probably complain about that for a bit.
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03-14-2010, 11:48 PM | #10 |
Member
Posts: 14
Karma: 10
Join Date: Oct 2009
Device: Kindle 1
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I have complained a couple of times, asked for the option to upgrade to Kindle 2 instead... no luck, still waiting.
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