# of kindle e-book licenses NOT listed on product page

med007 · 11-01-2011, 11:24 PM

I just purchased:
http://www.amazon.com/gp/product/B00...cm_cr_thx_view

I first looked at it on the chrome cloud browser

then I later downloaded it to my android.

THEN I tried to load it on my mac reader.
No go:
license limit reached.
talked to customer support. This title only supports 1 license!!!!!

I can't believe amazon advertises being able to have a book on multiple devices and having it sync when publishers are allowed to sell only 1 license.

This is absolutely ridiculous.

First, this must be some sorta of consumer false advertisement for not listing the number of licenses on the amazon kindle product pages for each book. Please let me know if should contact a lawyer and to bring legal pressure to help the consumer.

Second, do you have any tips? I have less than 48 hours to return the 400+ dollar text book.

Blossom · 11-02-2011, 12:48 AM

Quote:

Originally Posted by med007

I just purchased:
http://www.amazon.com/gp/product/B00...cm_cr_thx_view

I first looked at it on the chrome cloud browser

then I later downloaded it to my android.

THEN I tried to load it on my mac reader.
No go:
license limit reached.
talked to customer support. This title only supports 1 license!!!!!

I can't believe amazon advertises being able to have a book on multiple devices and having it sync when publishers are allowed to sell only 1 license.

This is absolutely ridiculous.

First, this must be some sorta of consumer false advertisement for not listing the number of licenses on the amazon kindle product pages for each book. Please let me know if should contact a lawyer and to bring legal pressure to help the consumer.

Second, do you have any tips? I have less than 48 hours to return the 400+ dollar text book.

Return it! I would never pay that much for an ebook and with the limitations it's just not worth it. Get a used or new book from a merchant for less if you need it for school. You can even rent some text books for a lot less. My hubby rented his marketing book for half the price from the university book store.

I am going to show my hubby this. We balked at his textbook for class being $150. That book is the price of a Tablet PC or laptop.

*faints*

kranu · 11-02-2011, 01:09 AM

For most books, you can read it on multiple devices. The limits are not set by Amazon, but by the publisher. Apparently, this publisher is greedy and only wants 1 device to read it at a time. Amazon definitely should have been more clear on that, and I would recommend that you just return the book.

abookreader · 11-02-2011, 08:58 AM

That is so not cool. I understand it is a textbook and they want control but they need to put their limitation on the product page. If it isn't there -- then bad form.

kennyc · 11-02-2011, 09:24 AM

This totally Sucks! I've never run into it and and I read books across several devices most of the time!

I don't know if this is new or has always been there??

It's on outrage I tell you!!

jswinden · 11-02-2011, 10:36 AM

I think Amazon fine print states that unless otherwise stated the device limit is assumed to be 6 devices. The OP did read his textbook on at least two non-Kindle devices (Chrome Cloud browser and an Android device), so his claim of only 1 device is BS. I bet if he owned four Kindles he could read it on all of them too.

But seriously, $450 for an eBook. @Blossom is right in that is too much for an eBook. He should talk to his professor, who probably wrote the book, and demand satisfaction. Or find another class. I realize this is a medical reference book, but it is probably best purchased as a PDF if the OP needs it in digital format.

Mike L · 11-02-2011, 10:41 AM

It's surprising that the product details don't specify the number of simultaneous devices. I thought it would always tell you the number if it was something other than 6.

Also, I see that someone posted a review that made the same point (maybe that was you, Med007).

Personally, I would return the book. And make it clear why you are doing so.

kennyc · 11-02-2011, 10:46 AM

Tween this and the Gizmodo article I was/am still somewhat confused. I've never run into this "limit" per title before.

jswinden · 11-02-2011, 10:55 AM

Quote:

Originally Posted by kennyc

Tween this and the Gizmodo article I was/am still somewhat confused. I've never run into this "limit" per title before.

I would chalk up any confusion to publisher error in submitting the books and Gizmodo error in being a sloppy, inaccurate blog with the apparent writing motto of: Stupid in--Stupid out!

kennyc · 11-02-2011, 10:56 AM

Still waiting to hear something from the 1Q84 readers here at MR... since I don't own it yet -- have been waiting, hoping the price will drop.

DreamWriter · 11-02-2011, 11:31 AM

I just randomly looked at product pages for the most popular Kindle ebooks at Amazon, and I no longer see how many devices are licensed for any of the books I checked. That information used to be there. However, if a Kindle ebook is DRM-free, on the product detail page at Amazon it will say "Simultaneous Device Usage: Unlimited." I just double-checked my husband's Kindle ebook, which is DRM-free, to make sure that's still specified (it is).

In the Amazon.com Kindle License Agreement and Terms of Use it states:

Quote:

Use of Digital Content. Upon your download of Digital Content and payment of any applicable fees (including applicable taxes), the Content Provider grants you a non-exclusive right to view, use, and display such Digital Content an unlimited number of times, solely on the Kindle or a Reading Application or as otherwise permitted as part of the Service, solely on the number of Kindles or Other Devices specified in the Kindle Store, and solely for your personal, non-commercial use. Digital Content is licensed, not sold, to you by the Content Provider. The Content Provider may include additional terms for use within its Digital Content. Those terms will also apply, but this Agreement will govern in the event of a conflict. Some Digital Content, such as Periodicals, may not be available to you through Reading Applications.

This information needs to be clearly stated on each product page. We need to know what we're buying!

pidgeon92 · 11-02-2011, 11:56 AM

I would strip the DRM and move on with my life.

med007 · 11-04-2011, 01:19 AM

the 1 license is true. the chrome browser version does not keep the file as active use. but once you have it on your phone, it is no longer available for viewing on the chrome browser.

Amazon claims the publishers writes all of the info for the product page.

Who could you sue for false advertisement? the publisher or amazon?
(really you can't sue if they will return it for you, right?)
unless you claimed emotional damages - which wouldn't fly.

med007 · 11-04-2011, 01:21 AM

http://gizmodo.com/5854973/amazon-is...uin-the-kindle

is this the article someone mentioned?

med007 · 11-04-2011, 01:25 AM

the gizmodo article was updated - states it was an amazon problem - I wonder if this is the case with the medical textbook.

11-01-2011, 11:24 PM	#1
med007 Enthusiast Posts: 34 Karma: 10 Join Date: Feb 2009 Device: kindle2	# of kindle e-book licenses NOT listed on product page I just purchased: http://www.amazon.com/gp/product/B00...cm_cr_thx_view I first looked at it on the chrome cloud browser then I later downloaded it to my android. THEN I tried to load it on my mac reader. No go: license limit reached. talked to customer support. This title only supports 1 license!!!!! I can't believe amazon advertises being able to have a book on multiple devices and having it sync when publishers are allowed to sell only 1 license. This is absolutely ridiculous. First, this must be some sorta of consumer false advertisement for not listing the number of licenses on the amazon kindle product pages for each book. Please let me know if should contact a lawyer and to bring legal pressure to help the consumer. Second, do you have any tips? I have less than 48 hours to return the 400+ dollar text book.

11-02-2011, 10:36 AM	#6
jswinden Nameless Being	I think Amazon fine print states that unless otherwise stated the device limit is assumed to be 6 devices. The OP did read his textbook on at least two non-Kindle devices (Chrome Cloud browser and an Android device), so his claim of only 1 device is BS. I bet if he owned four Kindles he could read it on all of them too. But seriously, $450 for an eBook. @Blossom is right in that is too much for an eBook. He should talk to his professor, who probably wrote the book, and demand satisfaction. Or find another class. I realize this is a medical reference book, but it is probably best purchased as a PDF if the OP needs it in digital format. Last edited by jswinden; 11-02-2011 at 10:43 AM.

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11-02-2011, 01:09 AM	#3
kranu I <3 my Kindle Posts: 528 Karma: 51332 Join Date: Nov 2010 Location: United States Device: Kindle 3G + WiFi	For most books, you can read it on multiple devices. The limits are not set by Amazon, but by the publisher. Apparently, this publisher is greedy and only wants 1 device to read it at a time. Amazon definitely should have been more clear on that, and I would recommend that you just return the book.

11-02-2011, 08:58 AM	#4
abookreader Wizard Posts: 1,516 Karma: 2567610 Join Date: Oct 2009 Device: Kindles - Keyboard, Fire, 2-US, iPhone, iPAD	That is so not cool. I understand it is a textbook and they want control but they need to put their limitation on the product page. If it isn't there -- then bad form.

11-02-2011, 09:24 AM	#5
kennyc The Dank Side of the Moon Posts: 35,872 Karma: 118716293 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2; Kindle Fire	This totally Sucks! I've never run into it and and I read books across several devices most of the time! I don't know if this is new or has always been there?? It's on outrage I tell you!!

11-02-2011, 10:41 AM	#7
Mike L Wizard Posts: 1,479 Karma: 3846231 Join Date: Apr 2009 Location: Edinburgh, Scotland Device: Kindle 3, Samsung Galaxy	It's surprising that the product details don't specify the number of simultaneous devices. I thought it would always tell you the number if it was something other than 6. Also, I see that someone posted a review that made the same point (maybe that was you, Med007). Personally, I would return the book. And make it clear why you are doing so.

11-02-2011, 10:46 AM	#8
kennyc The Dank Side of the Moon Posts: 35,872 Karma: 118716293 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2; Kindle Fire	Tween this and the Gizmodo article I was/am still somewhat confused. I've never run into this "limit" per title before.

11-02-2011, 10:56 AM	#10
kennyc The Dank Side of the Moon Posts: 35,872 Karma: 118716293 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2; Kindle Fire	Still waiting to hear something from the 1Q84 readers here at MR... since I don't own it yet -- have been waiting, hoping the price will drop.

11-02-2011, 11:56 AM	#12
pidgeon92 Wizard Posts: 3,144 Karma: 8426142 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD	I would strip the DRM and move on with my life.

11-04-2011, 01:19 AM	#13
med007 Enthusiast Posts: 34 Karma: 10 Join Date: Feb 2009 Device: kindle2	the 1 license is true. the chrome browser version does not keep the file as active use. but once you have it on your phone, it is no longer available for viewing on the chrome browser. Amazon claims the publishers writes all of the info for the product page. Who could you sue for false advertisement? the publisher or amazon? (really you can't sue if they will return it for you, right?) unless you claimed emotional damages - which wouldn't fly.

11-04-2011, 01:21 AM	#14
med007 Enthusiast Posts: 34 Karma: 10 Join Date: Feb 2009 Device: kindle2	http://gizmodo.com/5854973/amazon-is...uin-the-kindle is this the article someone mentioned?

11-04-2011, 01:25 AM	#15
med007 Enthusiast Posts: 34 Karma: 10 Join Date: Feb 2009 Device: kindle2	the gizmodo article was updated - states it was an amazon problem - I wonder if this is the case with the medical textbook.

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