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View Poll Results: With ComfortLight turned on and low light setting, do you notice colored blotches? | |||
Yes, green blotches from bottom center | 20 | 15.15% | |
Yes, green blotches from bottom right | 22 | 16.67% | |
Yes, green blotches from bottom left | 18 | 13.64% | |
Yes, different location | 10 | 7.58% | |
No | 80 | 60.61% | |
Multiple Choice Poll. Voters: 132. You may not vote on this poll |
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06-14-2018, 06:24 PM | #91 | |
dangerous when cornered
Posts: 1,855
Karma: 22891237
Join Date: Dec 2011
Location: USA
Device: Kobo H2O, Kindle Paperwhite
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10-19-2018, 02:10 PM | #92 |
Junior Member
Posts: 2
Karma: 10
Join Date: Oct 2018
Device: Kobo Aura One
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Got my Aura One yesterday and will be sending it back for a replacement Monday.
Like many others, the one I got have uneven natural light when brightness is low and natural light is high. Not as bad as some of the earlier posters, but enough to deem unacceptable. It's really a shame as everything else about the device is perfect: The normal background light is very good and well distributed, it has the perfect screen size (for me), it's light, surprisingly fast, it's well build - all except the natural light, of course.. Looking forward to see how many replacements I have to go through.. Luckily I bought through a good online store that will take care of the communication with Kobo customer service. |
02-01-2019, 07:50 AM | #93 |
Junior Member
Posts: 3
Karma: 10
Join Date: Jan 2019
Device: Kobo Aura One LE
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I just bought a LE for 250 dollars and can confirm that the issue is still present on those models as well. At 1% backlight and 70% or more natural light setting, the bottom corners turn greenish. Kobo claims its returnable for a year. I hope so, because I live in Israel and have no way to return it to them.
I opened a paypal complaint with Kobo for a partial refund (canada site). Does anyone have experience with that? Do you get good results? |
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