Aura Too Many Pages Turning

coldfox · 10-16-2017, 04:05 PM

I have a Kobo Aura and the majority of the time when I go to turn a page I get two pages turning. I have contacted Kobo on numerous times about this, and they are no help.
While it was under warranty I sent it back to them, and they sent me another one, and it did the same thing.
I have updated the e reader and it doesn't help. Has anyone else had this problem, and if they did what did they do to correct it.

JSWolf · 10-16-2017, 05:09 PM

Try with the new firmware (4.6.9995) and turn off tapping so you can only swipe to change pages. See if that works for you.

coldfox · 10-17-2017, 02:52 PM

ty for the reply jswolf. I only swipe to change pages didn't know about the tapping. I have done all the updates and it still does it.

JSWolf · 10-17-2017, 07:22 PM

Quote:

Originally Posted by coldfox

ty for the reply jswolf. I only swipe to change pages didn't know about the tapping. I have done all the updates and it still does it.

Another thing to try is cleaning the edges of the screen/bezel with a microfire cloth.

10-16-2017, 04:05 PM	#1
coldfox Junior Member Posts: 7 Karma: 10 Join Date: Mar 2014 Location: Ontario, Canada Device: Kobo Wireless	Too Many Pages Turning I have a Kobo Aura and the majority of the time when I go to turn a page I get two pages turning. I have contacted Kobo on numerous times about this, and they are no help. While it was under warranty I sent it back to them, and they sent me another one, and it did the same thing. I have updated the e reader and it doesn't help. Has anyone else had this problem, and if they did what did they do to correct it.

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10-16-2017, 05:09 PM	#2
JSWolf Resident Curmudgeon Posts: 73,983 Karma: 128903378 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Try with the new firmware (4.6.9995) and turn off tapping so you can only swipe to change pages. See if that works for you.

10-17-2017, 02:52 PM	#3
coldfox Junior Member Posts: 7 Karma: 10 Join Date: Mar 2014 Location: Ontario, Canada Device: Kobo Wireless	ty for the reply jswolf. I only swipe to change pages didn't know about the tapping. I have done all the updates and it still does it.