W10 upgrade to 5.2.0 - Plugins Gone.

mydogmuppet · 10-07-2020, 04:48 AM

Mmmm. It is me but no idea how to fix.
Upgraded to 5.2.0 returned to upgrade 5 plugins.
Nothing there. Plugins gone/not showing.
Rebooted. Still the same message.

" calibre, version 5.2.0
ERROR: Update Check Failed: Unable to reach the plugin index page.

Traceback (most recent call last):
File "calibre\gui2\dialogs\plugin_updater.py", line 446, in __init__
File "calibre\gui2\dialogs\plugin_updater.py", line 62, in read_available_plugins
ImportError: Module use of python27.dll conflicts with this version of Python. "

Delete and reinstall or ....?

Thanks

Muppet The WonderDog

kovidgoyal · 10-07-2020, 06:08 AM

That's a weird error. Try doing a clean re-install.

Uninstall, delete C:\\Program Files\\Calibre2
(or wherever you chose to install calibre). Then re-install. And
dont worry, uninstalling will not affect your books/settings.

madagascaradam · 12-02-2020, 10:30 AM

Thanks for this! I was having the same problem... I had tried to port over a previous calibre library from a different computer, then updated to 5.+ at the same time. This method of uninstalling and deleting the previous install directory (which itself was a pain because I didn't have sufficient permissions without going into command prompt)... it worked! Thanks!

10-07-2020, 04:48 AM	#1
mydogmuppet Junior Member Posts: 2 Karma: 10 Join Date: Jul 2017 Device: kindle pw3	W10 upgrade to 5.2.0 - Plugins Gone. Mmmm. It is me but no idea how to fix. Upgraded to 5.2.0 returned to upgrade 5 plugins. Nothing there. Plugins gone/not showing. Rebooted. Still the same message. " calibre, version 5.2.0 ERROR: Update Check Failed: Unable to reach the plugin index page. Traceback (most recent call last): File "calibre\gui2\dialogs\plugin_updater.py", line 446, in __init__ File "calibre\gui2\dialogs\plugin_updater.py", line 62, in read_available_plugins ImportError: Module use of python27.dll conflicts with this version of Python. " Delete and reinstall or ....? Thanks Muppet The WonderDog

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10-07-2020, 06:08 AM	#2
kovidgoyal creator of calibre Posts: 43,860 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	That's a weird error. Try doing a clean re-install. Uninstall, delete C:\\Program Files\\Calibre2 (or wherever you chose to install calibre). Then re-install. And dont worry, uninstalling will not affect your books/settings.

12-02-2020, 10:30 AM	#3
madagascaradam Enthusiast Posts: 36 Karma: 10 Join Date: Jul 2015 Device: Kobo H2O Edition 2	Thanks for this! I was having the same problem... I had tried to port over a previous calibre library from a different computer, then updated to 5.+ at the same time. This method of uninstalling and deleting the previous install directory (which itself was a pain because I didn't have sufficient permissions without going into command prompt)... it worked! Thanks!

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