iTunes 11 + calibre: report issues here

[GRiker]

I just downloaded and launched iTunes 11.0 (OS X). It seems to work fine with 'Connect to iTunes'. I haven't yet tried it with Windows.

After installing the update, launch iTunes and let it update its database before connecting to it with calibre.

If you discover any calibre-related problems or issues after updating to iTunes 11, please report them in this thread. Include your OS and version.

Edit: Just checked with Windows 7, all seems to be working there as well.

G

[ChristopherTD]

All is OK here as well (Mac OS/X 10.8.2).

Phew.

[guifreitag]

Just updated to the newest version of calibre (0.9.10) and iTunes (11.0.1.12) and it stopped working. I click Connect to iTunes and nothing happens, not even an error message. I'm using Win7 64.

[GRiker]

Try running calibre as Administrator.

G

[guifreitag]

... no deal. the menu item to send the book to my iTunes is disabled.

what kills me is i don't even get an error message.

[GRiker]

Run in debug mode to learn more. From a command prompt,

calibre-debug -g

Click 'Connect to iTunes', then capture the debug log and post it here.

The other likely solution is to reinstall iTunes.

G

[guifreitag]

calibre 0.9.10  isfrozen: True is64bit: False
Windows-7-6.1.7601-SP1 Windows ('32bit', 'WindowsPE')
('Windows', '7', '6.1.7601')
Python 2.7.3
Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free')
Starting up...
Started up in 2.05 seconds with 587 books
ITUNES_ASYNC.__init__()
 ITUNES_ASYNC._launch_iTunes():
  Instantiating iTunes
Traceback (most recent call last):
  File "site-packages\calibre\devices\apple\driver.py", line 3216, in __init__
  File "site-packages\calibre\devices\apple\driver.py", line 2503, in _launch_iTunes
OpenFeedback: Unable to launch iTunes.
Try launching calibre as Administrator
Unable to open itunes as device (None)
Traceback (most recent call last):
  File "site-packages\calibre\gui2\device.py", line 372, in run
  File "site-packages\calibre\devices\apple\driver.py", line 3220, in __init__
UserFeedback: unable to launch iTunes

I'm runnign both iTunes and Calibre as Administrator. Same happens.

I'm updating calibre to 64bits right now, since I realized I had the 32 version. I'll post again if anything changes.

[GRiker]

One other thing to try is rebooting.

G

[guifreitag]

Updated calibre to 64bit version and rebooted. Now it works! Calibre was even able to open iTunes itself even not running as Administrator.

[GRiker]

Thanks for reporting back. I'm glad it's working for you.

G

[mephistopheles]

Hi guys, I've been getting the following error message when connecting iTunes 11 to Calibre. I have the newest version of both. I've tried re-installing Calibre and iTunes, but get the same error.

____________________

calibre, version 0.9.11
ERROR: Error: Error communicating with device

Command failed:
OSERROR: -1712
MESSAGE: Apple event timed out.
COMMAND: app(u'/Applications/iTunes.app').sources.ID(74).user_playlists.ID(1336 18).file_tracks.ID(134696).name.get()

Traceback (most recent call last):
File "site-packages/calibre/gui2/device.py", line 85, in run
File "site-packages/calibre/gui2/device.py", line 470, in _books
File "site-packages/calibre/devices/apple/driver.py", line 3282, in books
File "site-packages/appscript/reference.py", line 642, in __call__
File "site-packages/appscript/reference.py", line 498, in __call__
CommandError: Command failed:
OSERROR: -1712
MESSAGE: Apple event timed out.
COMMAND: app(u'/Applications/iTunes.app').sources.ID(74).user_playlists.ID(1336 18).file_tracks.ID(134696).name.get()


Any advice/help?

I've noticed that the connection times out randomly; all its trying to do is update calibre with the number of books that are on/in iTunes.

Thanks Kindly.

[GRiker]

Review the sticky Calibre + iDevices: Start here.

If iTunes is in the process of updating its database or it has a dialog up requesting something from you, this error could occur.

Close calibre, open iTunes with a connected iDevice, and make sure that all activities (sync, database update, etc) are completed.

Then open calibre and select 'Connect to iTunes'.

G

[jjpd19]

I have just installed the last version of calibre and "conect to itunes" doesn't do anything at all. I'm using windows 8, itunes 11 and as I said the last version of calibre.

I've restarted calibre in debug mode and the report is this:

calibre Registro de depuración
calibre 0.9.13 isfrozen: True is64bit: False
Windows-post2008Server-6.2.9200 Windows ('32bit', 'WindowsPE')
('Windows', 'post2008Server', '6.2.9200')
Python 2.7.3
Windows: ('post2008Server', '6.2.9200', '', 'Multiprocessor Free')
Qt: Untested Windows version 6.2 detected!
Starting up...
Key u'A' for shortcut Añadir archivos a los registros de libros seleccionados is already used by Añadir libros, ignoring
Key u'N' for shortcut Ir al objeto anterior is already used by Ir a la siguiente coincidencia, ignoring
Key u'F3' for shortcut Ir al objeto anterior is already used by Ir a la siguiente coincidencia, ignoring
Key u'Alt+T' for shortcut Alternar Navegador de etiquetas is already used by Libros con las mismas etiquetas, ignoring
Key u'Ctrl+F' for shortcut Iniciar búsqueda is already used by Búsqueda avanzada, ignoring
Key u'Alt+S' for shortcut Iniciar búsqueda is already used by Libros de la misma serie, ignoring
Started up in 8.96 seconds with 399 books
ITUNES_ASYNC.__init__()
ITUNES_ASYNC._launch_iTunes():
Instantiating iTunes
Traceback (most recent call last):
File "site-packages\calibre\devices\apple\driver.py", line 3216, in __init__
File "site-packages\calibre\devices\apple\driver.py", line 2503, in _launch_iTunes
OpenFeedback: Unable to launch iTunes.
Try launching calibre as Administrator
Unable to open itunes as device (None)
Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 372, in run
File "site-packages\calibre\devices\apple\driver.py", line 3220, in __init__
UserFeedback: unable to launch iTunes
ITUNES.shutdown()

Why calibre can't find itunes? How can I fix it? thanks everybody.

[GRiker]

Try running calibre as Administrator. If that doesn't work, try reinstalling iTunes.

G

[jjpd19]

Thaks GRiker, it works! I did it before and didn't work. I don't know why. What it's important is that now, after reinstall itunes and calibre in this order, it worked as usual. Thanks a lot and Happy New Year!