Sony eBook Library update fails w/Vista

petercreasey · 10-05-2009, 06:19 PM

With Vista Ultimate, while trying to update from eBook Library 2.5 to the current version 3.+, the following error occurs:

[QUOTE]
Error 2738- Could not access VBScript run time for custom action.
[END QUOTE]

What is recommended solution?

Thanks!

[EDITED TO ADD] Is this a good solution...

Symptoms

When installing or uninstalling the following error message is displayed.

Error 2738. Could not access VBScript run time for custom action.

Cause

This error message indicates that the VBScript engine is not currently registered on the machine where the install/uninstall is taking place.

Resolution

The VBScript engine can be quickly registered by following these steps:

1. Run Command Prompt as administrator
1.1 Start Menu -> All Programs -> Accessories
1.2 Right click on Command Prompt and select Run as administrator

2. If you are using 32-bit version of Windows:
Type cd %windir%\system32 into the Command Prompt and hit Enter

If you are using 64-bit version of Windows:
Type cd %windir%\syswow64 into the Command Prompt and hit Enter

3. Type regsvr32 vbscript.dll into the Command Prompt and hit Enter

. . . . . Pete

petercreasey · 10-05-2009, 06:39 PM

After typing regsvr32 vscript.dll I get this error...

[QUOTE]
The module vbscript.dll was loaded but the call to dllregisterserver failed with error code 0x8004005.
[END QUOTE]

What is recommended?

Thanks!

. . . . . Pete

petercreasey · 10-06-2009, 12:03 PM

Problem solved by doing an elevated command for the vbscript registration.

. . . . . Pete

10-05-2009, 06:19 PM	#1
petercreasey Wizard Posts: 1,147 Karma: 1119516 Join Date: Aug 2009 Device: Sony: PRS 950 & T1, Kobo: Aura One & Forma	Sony eBook Library update fails w/Vista With Vista Ultimate, while trying to update from eBook Library 2.5 to the current version 3.+, the following error occurs: [QUOTE] Error 2738- Could not access VBScript run time for custom action. [END QUOTE] What is recommended solution? Thanks! [EDITED TO ADD] Is this a good solution... Symptoms When installing or uninstalling the following error message is displayed. Error 2738. Could not access VBScript run time for custom action. Cause This error message indicates that the VBScript engine is not currently registered on the machine where the install/uninstall is taking place. Resolution The VBScript engine can be quickly registered by following these steps: 1. Run Command Prompt as administrator 1.1 Start Menu -> All Programs -> Accessories 1.2 Right click on Command Prompt and select Run as administrator 2. If you are using 32-bit version of Windows: Type cd %windir%\system32 into the Command Prompt and hit Enter If you are using 64-bit version of Windows: Type cd %windir%\syswow64 into the Command Prompt and hit Enter 3. Type regsvr32 vbscript.dll into the Command Prompt and hit Enter . . . . . Pete Last edited by petercreasey; 10-05-2009 at 06:28 PM.

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10-05-2009, 06:39 PM	#2
petercreasey Wizard Posts: 1,147 Karma: 1119516 Join Date: Aug 2009 Device: Sony: PRS 950 & T1, Kobo: Aura One & Forma	After typing regsvr32 vscript.dll I get this error... [QUOTE] The module vbscript.dll was loaded but the call to dllregisterserver failed with error code 0x8004005. [END QUOTE] What is recommended? Thanks! . . . . . Pete

10-06-2009, 12:03 PM	#3
petercreasey Wizard Posts: 1,147 Karma: 1119516 Join Date: Aug 2009 Device: Sony: PRS 950 & T1, Kobo: Aura One & Forma	Problem solved by doing an elevated command for the vbscript registration. . . . . . Pete

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