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Old 01-12-2017, 10:07 AM   #1
tomsem
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Kindle for Windows Phone won't launch

I can no longer start the app successfully on my Lumia 640 running Windows 10 Mobile. Reviews in Microsoft App Store report similar issues. Have reported it to Amazon and of course they are 'sorry' but no solution. Just curious if anyone is still able to use it.
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Old 01-12-2017, 10:13 AM   #2
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I've been having problems on my pc, finally uninstalled/reinstalled and it works. You might give that a try - be sure to deregister before uninstalling.

Their software is flaky at best in my mind, we have a number of units and it gives problems now and then on all of them.
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Old 01-12-2017, 11:58 AM   #3
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This is Windows Phone, not Windows.

Actually it seems a few other apps have stopped working as well (Kobo, Overdrive, Spotify). Freda, Facebook, all of the Microsoft apps are fine. Hmm.
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Old 01-13-2017, 02:16 AM   #4
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Quote:
Originally Posted by tomsem View Post
This is Windows Phone, not Windows.

Actually it seems a few other apps have stopped working as well (Kobo, Overdrive, Spotify). Freda, Facebook, all of the Microsoft apps are fine. Hmm.
It still works perfectly on my Windows Mobile (it's Windows Mobile, not Windows Phone, you were correct in your first post though ).

Don't use Overdrive nor Kobo, but Spotify also still works perfectly (Wouldn't know what to do if Spotify stopped working, I listen to that about 6 hours of my 8 hour working day!)
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Old 01-13-2017, 10:25 AM   #5
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yep, you are correct, read that before I posted, sorry to have pulled your snippy chain.
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Old 01-17-2017, 02:06 AM   #6
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I thought maybe the Windows Phone 10 Preview build I had on there was causing issues. Downloaded Windows Device Recovery Tool to restore the 'stable' version of Windows Phone, unfortunately it restored Windows Phone 8.1. Kindle app works again, but now I need to figure out (again) how to bump it back up to WP10, which it had been running successfully for a number of months. Spotify still does not work. Could not get Amazon Store app (pre-installed) to register ('internal error, please try later'). And it won't install the latest version of Audible, which I assume requires Windows 10 (I think it is a 'universal' app).
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Old 01-17-2017, 02:18 PM   #7
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Quote:
Originally Posted by tomsem View Post
I thought maybe the Windows Phone 10 Preview build I had on there was causing issues. Downloaded Windows Device Recovery Tool to restore the 'stable' version of Windows Phone, unfortunately it restored Windows Phone 8.1. Kindle app works again, but now I need to figure out (again) how to bump it back up to WP10, which it had been running successfully for a number of months. Spotify still does not work. Could not get Amazon Store app (pre-installed) to register ('internal error, please try later'). And it won't install the latest version of Audible, which I assume requires Windows 10 (I think it is a 'universal' app).
So I finally got back to the released version of WP10. Kindle app works again, latest Audible version (with Channels etc), Spotify works, Overdrive works, Kobo works. It's all good (well, the Amazon Store app still does not let me sign in..but don't care)! So the preview build was probably the issue.

Some reviews of Kindle app at Microsoft Store reported being unable to sign in. But it seems Amazon requires two-factor authentication for some reason: they send you a temporary password to your email account, and that's what you need to use to complete sign-in.

Last edited by tomsem; 01-17-2017 at 02:50 PM.
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Old 02-28-2017, 02:17 AM   #8
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when it will be launch again?
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Old 03-04-2017, 04:15 AM   #9
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Smile Windows Phone won't launch

it is already launched for windows phones, but it depends on the operating system of your devices, first make sure that you have windows phone 8 , you just need to download the Kindle app to start reading eBooks now. It’s free and easy to use.
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