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Old 02-15-2018, 07:08 AM   #1
Marok
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'Download metadata' problem

The 'Download metadata' facility used to find info 9 times out of 10. Now it's more like 1 in 10
It just comes up with "Failed to find any books that match your search"
In the 'Configure Metadata download' window I have Amazon.com, Big Book search, Google and Open Library selected.
Is there anything I can change to improve the search function?
I'm running vers3.16

Thanks in advance for any help offered
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Old 02-15-2018, 07:26 AM   #2
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Look at the log, it will tell you what is failing. Most likely you just need to change the server used to download metadata from amazon, as you are being blocked by the default server.
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Old 02-15-2018, 07:27 AM   #3
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Isn't that rather the behaviour you'd expect? After all, a book's metadata is set by the publisher, and then sent to all the bookstores. If a book is lacking metadata, the odds are that it will lack it everywhere. It's unlikely that any metadata source will have metadata that's not already in the book.
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Old 02-15-2018, 07:49 AM   #4
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Thanks for the fast reply folks.

Kovid, how do I change the server used, as you suggested.

I've copied the log below:-

Running identify query with parameters:
{u'title': u'We Were Just Kids', u'timeout': 30, u'identifiers': {u'mobi-asin': u'386b2811-df3b-43d7-9884-59b514b3ba75'}, u'authors': [u'Lee Cern']}
Using plugins: Google (1, 0, 0), Amazon.com (1, 2, 0)
The log from individual plugins is below

****************************** Amazon.com (1, 2, 0) ******************************
Found 0 results
Downloading from Amazon.com took 5.00400018692
User-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/601.7.7 (KHTML, like Gecko) Version/9.1.2 Safari/601.7.7
Server: auto
Making google query: https://www.google.com/search?q=We+W...w.amazon.co.uk
Skipping non-book result: Result(url='https://www.amazon.co.uk/product-reviews/B078Q4CF5B', title=u'Amazon.co.uk:Customer reviews: We Were Just Kids: Once Upon A ...', cached_url='https://webcache.googleusercontent.com/search?q=cache:K4bxARxZ5Q4J:https://www.amazon.co.uk/product-rev...&ct=clnk&gl=uk')
Skipping non-book result: Result(url='https://www.amazon.co.uk/product-reviews/B078GQRFCR', title=u'Amazon.co.uk:Customer reviews: A Tale of Shadows', cached_url='https://webcache.googleusercontent.com/search?q=cache:-XPDOMG6H_gJ:https://www.amazon.co.uk/product-rev...&ct=clnk&gl=uk')
Skipping non-book result: Result(url='https://www.amazon.co.uk/product-reviews/B075V8S3MX', title=u'Amazon.co.uk:Customer reviews: Tears, Love, and Laughter: Bill and ...', cached_url='https://webcache.googleusercontent.com/search?q=cache:LOcsByt9XpcJ:https://www.amazon.co.uk/product-rev...&ct=clnk&gl=uk')
Getting details from: https://webcache.googleusercontent.c...&ct=clnk&gl=uk
Ignoring result: A Tale of Shadows as its title does not match
Getting details from: https://webcache.googleusercontent.c...&ct=clnk&gl=uk
Ignoring result: The Hunger Within as its title does not match
Getting details from: https://webcache.googleusercontent.c...&ct=clnk&gl=uk
Ignoring result: Lighthouse in the Woods as its title does not match

************************************************** ******************************

****************************** Google (1, 0, 0) ******************************
Found 0 results
Downloading from Google took 1.0490000248
Making query: https://books.google.com/books/feeds...max-results=20
No results found, retrying without identifiers
Making query: https://books.google.com/books/feeds...max-results=20

************************************************** ******************************
The identify phase took 5.20 seconds
The longest time (5.004000) was taken by: Amazon.com
Merging results from different sources and finding earliest publication dates from the worldcat.org service
We have 0 merged results, merging took: 0.00 seconds
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Old 02-15-2018, 12:06 PM   #5
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You can change the server in preferences->metadata dwnload->customize the amazon source

You appear to have set it to amazon UK try changing to amazon US
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Old 02-22-2018, 05:03 PM   #6
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I've been using Amazon US for metadata without problems for a long time.

As of today, I'm getting pretty much this same failure from Amazon US's server. (Changing to Amazon CA got results coming through again.)

Maybe Amazon is blacklisting heavy users?
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Old 02-22-2018, 09:41 PM   #7
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Amazon has been blacklisting IP addresses for a while. calibre currently uses various different sources for amazon metadata, google, bing, internet archive in addition to amazon itself. You can configure these sources via Preferences->Metadata download
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Old 02-24-2018, 11:08 PM   #8
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Same problem with downloading metadata

Unable to download Metadata and Covers for Calibre. Have tried changing the server for Amazon without success. Still getting the 'Failed to find any books that Match you search'. Have opened my Firewall as well, removed my adblocker program and closed Little Snitch as other options to fix the problem.

Here is the error message..... Any ideas?

calibre, version 3.17.0
ERROR: No matches found: <p>Failed to find any books that match your search. Try making the search <b>less specific</b>. For example, use only the author's last name and a single distinctive word from the title.<p>To see the full log, click "Show details".

Running identify query with parameters:
{u'identifiers': {u'mobi-asin': u'B015X5KBJG', u'isbn': u'9781449478667'}, u'title': u'Milk and Honey', u'timeout': 30, u'authors': [u'Rupi Kaur']}
Using plugins: Google (1, 0, 0), Amazon.com (1, 2, 0), Edelweiss (1, 0, 0), Overdrive (1, 0, 0)
The log from individual plugins is below

****************************** Google (1, 0, 0) ******************************
Found 0 results
Downloading from Google took 0.0995218753815
Making query: https://books.google.com/books/feeds...ewability=none
Failed to make identify query: u'https://books.google.com/books/feeds/volumes?q=isbn%3A9781449478667&max-results=20&start-index=1&min-viewability=none'
Traceback (most recent call last):
File "site-packages/calibre/ebooks/metadata/sources/google.py", line 362, in identify
File "site-packages/mechanize/_mechanize.py", line 239, in open_novisit
File "site-packages/mechanize/_mechanize.py", line 284, in _mech_open
File "site-packages/mechanize/_opener.py", line 195, in open
File "site-packages/mechanize/_urllib2_fork.py", line 352, in _open
File "site-packages/mechanize/_urllib2_fork.py", line 340, in _call_chain
File "site-packages/calibre/utils/browser.py", line 28, in https_open
File "site-packages/mechanize/_urllib2_fork.py", line 1160, in do_open
URLError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)>

************************************************** ******************************

****************************** Overdrive (1, 0, 0) ******************************
Found 0 results
Downloading from Overdrive took 0.90732884407
Initial query is Rupi Kaur
Cross reference query is Honey

************************************************** ******************************

****************************** Amazon.com (1, 2, 0) ******************************
Found 0 results
Downloading from Amazon.com took 0.0841798782349
User-agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.76 Safari/537.36
Server: bing
Plugin Amazon.com failed
Traceback (most recent call last):
File "site-packages/calibre/ebooks/metadata/sources/identify.py", line 48, in run
File "site-packages/calibre/ebooks/metadata/sources/amazon.py", line 1342, in identify
File "site-packages/calibre/ebooks/metadata/sources/amazon.py", line 1273, in search_search_engine
AttributeError: 'dict' object has no attribute 'bing_url_processor'

************************************************** ******************************

****************************** Edelweiss (1, 0, 0) ******************************
Found 0 results
Downloading from Edelweiss took 2.04865312576
Using query URL: https://edelweiss.abovethetreeline.c...=9781449478667
Using query URL: https://edelweiss.abovethetreeline.c...bsk=Milk+Honey

************************************************** ******************************
The identify phase took 2.11 seconds
The longest time (2.048653) was taken by: Edelweiss
Merging results from different sources and finding earliest publication dates from the worldcat.org service
We have 0 merged results, merging took: 0.00 seconds
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Old 02-24-2018, 11:40 PM   #9
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Update to calibre 3.18 and you will be fine.
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Old 02-25-2018, 05:19 PM   #10
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Still not working, any other thoughts??
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Old 02-25-2018, 08:50 PM   #11
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With what error?
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Old 03-03-2018, 05:11 PM   #12
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I was having this problem and then I realized it was because I had updated Kindle for PC and needed to go back to version 1.17

Last edited by breadtree; 03-03-2018 at 06:42 PM.
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Old 03-04-2018, 08:02 AM   #13
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I tried to download metadata with Calibre 3.17, but this failed.
I decided to upgrade to the latest version, 3.18, but no success.

MacOS High Sierra


calibre, version 3.18.0
ERROR: Download failed: Failed to download metadata. Click Show Details to see details

Traceback (most recent call last):
File "site-packages/calibre/utils/ipc/simple_worker.py", line 51, in run
File "site-packages/calibre/utils/ipc/__init__.py", line 22, in eintr_retry_call
EOFError

Last edited by AnneT; 03-04-2018 at 08:05 AM.
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Old 03-04-2018, 09:54 AM   #14
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That's an error launching the worker process calibre uses to download metadata, most likely something on your computer blocking it (many antivirus/security programs block processes that access the internet often).
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Old 03-14-2018, 01:33 PM   #15
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Well, I have been using Bitdefender for over two years now, always alongside Calibre, and never had this problem.
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