US resident should buy Kobo ereader where

petercreasey · 08-30-2019, 09:32 AM

In consideration of service, warranty, etc., what is the wisest (store or online) place for a US resident to buy a new Kobo ereader, perhaps especially the Forma?

Thanks.

lumpynose · 08-30-2019, 10:07 AM

For merely buying, Walmart is one choice. I would guess that they're also convenient if you need to return it. You can also order online from Kobo in Canada.

JSWolf · 08-30-2019, 10:18 AM

Quote:

Originally Posted by lumpynose

For merely buying, Walmart is one choice. I would guess that they're also convenient if you need to return it. You can also order online from Kobo in Canada.

I ordered my H2O from Chapters in Canada. I ordered it on the Wednesday before Thanksgiving and it arrived on the next Sunday.

4691mls · 08-30-2019, 11:45 AM

Posting a link to my similar question from a couple months ago:
https://www.mobileread.com/forums/sh...d.php?t=320851

I ordered my Clara from Walmart and it came very quickly. I had mine shipped to my home but you can also choose to ship to store if you prefer.

lumpynose · 08-30-2019, 12:49 PM

The builtin online store that the Kobo uses will be Walmart's, but there's a trivial fix for that where you open some text file on it and delete its contents.

petercreasey · 08-30-2019, 01:58 PM

It does seem that Walmart is the best seller to go to.

John F · 08-30-2019, 07:54 PM

Quote:

Originally Posted by petercreasey

In consideration of service, warranty, etc., what is the wisest (store or online) place for a US resident to buy a new Kobo ereader, perhaps especially the Forma?

Thanks.

I would say for warranty and service, any authorized dealers would be equivalent: Walmart, Kobo US, would be equivalent.

Maybe expand on what you mean by "etc"? For example, I believe Walmart would have the easiest returns (if you don't mind going to a physical Walmart store).

petercreasey · 08-30-2019, 08:43 PM

I don't know how to buy from Kobo US vs, say, Kobo Canada.

By "etc.", I guess I'm referring to convenience, reliability, cost trade-off, and whatever else a buyer might be interested in.

John F · 08-30-2019, 09:19 PM

Quote:

Originally Posted by petercreasey

I don't know how to buy from Kobo US vs, say, Kobo Canada.

By "etc.", I guess I'm referring to convenience, reliability, cost trade-off, and whatever else a buyer might be interested in.

You might get a better price buying from chapters.ca due to the U.S. dollar vs the Canadian dollar, there were discussions about how returns would work with chapters.ca.

I believe Walmart has more reliable/better order tracking. With Kobo, you place an order, it goes into limbo, and at some point it shows up at your door, IMO.

Walmart.com has multiple vendors, some with better pricing. Pay attention on Walmart.com to who the vendor is.

Etc.

droopy · 08-30-2019, 09:36 PM

Canada!. It's cheaper in Canada.

4691mls · 08-30-2019, 11:45 PM

Quote:

Originally Posted by lumpynose

The builtin online store that the Kobo uses will be Walmart's, but there's a trivial fix for that where you open some text file on it and delete its contents.

I knew the default sleep screen was Walmart specific (see discussion here https://www.mobileread.com/forums/sh...d.php?t=312117
if you want to change it - I haven't done it) but I didn't know the store was different.

lumpynose · 08-31-2019, 12:29 AM

I think the file is affiliate.conf in the directory .kobo and what's in mine is

[General]
affiliate=Kobo

So I was wrong about deleting its contents, but maybe that would also do something useful.

davidfor · 08-31-2019, 01:17 AM

Quote:

Originally Posted by 4691mls

I knew the default sleep screen was Walmart specific (see discussion here https://www.mobileread.com/forums/sh...d.php?t=312117
if you want to change it - I haven't done it) but I didn't know the store was different.

The store is the same no matter what affiliate you have. They might use different logos, but, the underlying store is unchanged.

Barty · 08-31-2019, 11:54 AM

Walmart near me has no Kobo in store. If you buy from Walmart.com is it possible to return it to the b&m store?

rcentros · 08-31-2019, 04:33 PM

Quote:

Originally Posted by petercreasey

In consideration of service, warranty, etc., what is the wisest (store or online) place for a US resident to buy a new Kobo ereader, perhaps especially the Forma?

If you don't like Walmart you might want to look at TripleNet Pricing. I don't know anything about them (except that they sell Kobos on the Walmart site) but you can also go directly to their website and order a Kobo. Supposedly you get 1-2 day shipping and (currently) the Kobo Forma is priced at $270. When I put one in their cart and checked for shipping price it came back as free, without tax.

https://www.triplenetpricing.com/Kobo-Forma

Just a quick look at their website seems to indicate that TripleNet is an old line office supply store, based in Delaware.

08-30-2019, 09:32 AM	#1
petercreasey Wizard Posts: 1,147 Karma: 1119516 Join Date: Aug 2009 Device: Sony: PRS 950 & T1, Kobo: Aura One & Forma	US resident should buy Kobo ereader where In consideration of service, warranty, etc., what is the wisest (store or online) place for a US resident to buy a new Kobo ereader, perhaps especially the Forma? Thanks.

08-30-2019, 10:07 AM	#2
lumpynose Wizard Posts: 1,086 Karma: 6719822 Join Date: Jul 2012 Device: Palm Pilot M105	For merely buying, Walmart is one choice. I would guess that they're also convenient if you need to return it. You can also order online from Kobo in Canada.

08-30-2019, 11:45 AM	#4
4691mls Wizard Posts: 2,776 Karma: 30081762 Join Date: Jan 2012 Location: US Device: ALL DEVICES ARE STOCK: Kobo Clara, Tolino Shine 2, Sony PRS-T3, T1	Posting a link to my similar question from a couple months ago: https://www.mobileread.com/forums/sh...d.php?t=320851 I ordered my Clara from Walmart and it came very quickly. I had mine shipped to my home but you can also choose to ship to store if you prefer.

08-30-2019, 12:49 PM	#5
lumpynose Wizard Posts: 1,086 Karma: 6719822 Join Date: Jul 2012 Device: Palm Pilot M105	The builtin online store that the Kobo uses will be Walmart's, but there's a trivial fix for that where you open some text file on it and delete its contents.

08-30-2019, 01:58 PM	#6
petercreasey Wizard Posts: 1,147 Karma: 1119516 Join Date: Aug 2009 Device: Sony: PRS 950 & T1, Kobo: Aura One & Forma	It does seem that Walmart is the best seller to go to.

08-30-2019, 08:43 PM	#8
petercreasey Wizard Posts: 1,147 Karma: 1119516 Join Date: Aug 2009 Device: Sony: PRS 950 & T1, Kobo: Aura One & Forma	I don't know how to buy from Kobo US vs, say, Kobo Canada. By "etc.", I guess I'm referring to convenience, reliability, cost trade-off, and whatever else a buyer might be interested in.

08-30-2019, 09:36 PM	#10
droopy Guru Posts: 833 Karma: 2912460 Join Date: Apr 2009 Device: Kobo Forma	Canada!. It's cheaper in Canada.

08-31-2019, 12:29 AM	#12
lumpynose Wizard Posts: 1,086 Karma: 6719822 Join Date: Jul 2012 Device: Palm Pilot M105	I think the file is affiliate.conf in the directory .kobo and what's in mine is [General] affiliate=Kobo So I was wrong about deleting its contents, but maybe that would also do something useful.

08-31-2019, 11:54 AM	#14
Barty doofus Posts: 2,522 Karma: 13088847 Join Date: Sep 2010 Device: Kobo Libra 2, Kindle Voyage	Walmart near me has no Kobo in store. If you buy from Walmart.com is it possible to return it to the b&m store?

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