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Old 10-22-2019, 01:52 PM   #1
SnowRipple
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Posts: 131
Karma: 1400002
Join Date: Sep 2014
Location: UK
Device: Onyx Note Pro
Faulty wacom pen, writing in "air"

I got Note Pro (very happy with it) however I have problem with the pen.

Basically, it starts to write before it touches the screen, around 1cm to the screen. I can write without touching the screen, however this makes taking notes impossible since after every time I touch the screen and lift the pen, more lines are added, and everything becames unreadable.

I noticed that the nib is slightly deformed (I bought it new). Do you think it is the problem with the nib, pen or screen itself?

Thanks!
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Old 10-22-2019, 05:53 PM   #2
genomorro
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Posts: 5
Karma: 10
Join Date: Jul 2019
Device: Onyx Boox Note Pro / Kobo Aura One
I bought some nibs model ACK22211 and got the same issue. You can try with other pen (a S-pen for instance) or change to other nib model.
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