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Old 01-11-2021, 02:41 AM   #31
Katja_hbg
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I wrote this also in an other thread where it was not helping. But as it help me and it sounds again same to my issue, I will repeat here ... as I can remember the pain.

Recently and suddenly my kobo aura one was not recognized by win10 anymore while glo hd had no issue.
After ... horrible time ... I got the following hint which help. Translated by Google, therefore the menu naming could be different.
In short: deinstall the device with its driver, disconnect and connect again.

Control Panel, Administration, in the right field: Computer Management, left: Disk Management, search for this “Disk” (Note: kobo was at least shown as something like «non known space» without a device number.) , right mouse button, Properties, Tab Driver, Uninstall device, tick remove driver. Unplug reader and reconnect.

Works ongoing since three month (keep finger crossed).
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Old 01-11-2021, 10:51 AM   #32
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I've found that on occasion the USB plug on the Kobo cable does not fully engage with the Reader. Replacing the factory cable with a good aftermarket cable resolved my issues.
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Old 01-12-2021, 07:16 AM   #33
marst
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I dug out the original Kobo cable that came with the Forma and tried using that one. Now the Kobo is connecting successfully to the computer every time I plug it in. So I'll keep my fingers crossed that in my case it was only an issue with the cable I'd been using.
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Old 01-12-2021, 10:57 AM   #34
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My experience, for what it's worth, cables that I've had the best luck with are any that come packaged with a Samsung phone or a Logitech Harmony remote. For some reason those always work with everything, including my Kobo readers and my older Sony readers. Those are the ones I keep permanently attached to my PC for constant use with everything.

I've had problems with cables that come with LG phones, the Kobo readers don't like those at all and usually won't connect. If I use the cables that come with the Kobo readers, those won't work on the Samsung phone or the Harmony remotes.

Just one of those really odd things, makes me wish there was some standard for cables (but I know that's impossible).
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Old 01-15-2021, 05:10 PM   #35
powellgl1
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USB-C vs USB-A

I was experiencing the same problem. No USB-A cable attached to my laptop's USB-A port, including the one that came with my Kobo Libra H2O would achieve a connection. USB-A connection worked fine on my desktop PC. Just for grins, I tried connecting the cable to one of my laptop's USB-C ports via an adapter and, Voila, connectivity.
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Old 01-16-2021, 01:57 PM   #36
powellgl1
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More USB-C/USB-A

I should also note that the laptop USB-A port works fine with other devices such as thumb drives and even an external hard drive.

Quote:
Originally Posted by powellgl1 View Post
I was experiencing the same problem. No USB-A cable attached to my laptop's USB-A port, including the one that came with my Kobo Libra H2O would achieve a connection. USB-A connection worked fine on my desktop PC. Just for grins, I tried connecting the cable to one of my laptop's USB-C ports via an adapter and, Voila, connectivity.
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Old 01-16-2021, 02:06 PM   #37
mzel
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I am using USB-A. It works for me on my laptop with one of the USB ports, and does not with the other. On the desktop it works on all USB ports. Never got to figure it out
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Old 02-08-2021, 05:34 PM   #38
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I always had my Kobo Libra H20 connected to my MacBook Pro from 2015, using the supplied USB A <> Micro USB cable without issues.

Then I got a new MacBook which only has USB C. So I tried:

- A USB C to Micro USB cable: charging, but no data

- An Apple USB C to USB A adapter, then the Kobo USB A to Micro USB cable: charging, no data

- An Apple USB C to USB A adapter, then about 9 USB A to Micro USB cables I had laying around from all kinds of devices: charging, no data

What finally worked was:

- An Apple USB C to USB A adapter, then a $2,50 no brand USB A hub/dongle thingy from 2010 or so and then the Kobo USB A to Micro USB cable: charging, and data!

So, somehow even modern Kobo’s really love to be connected to (what they believe is) a 10-15 years old computer...
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Old 02-09-2021, 07:45 AM   #39
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I have had this issue with 2 PC windows 10 on both. Using the cable that came with my H20 V2 and the only thing that works now is 1) reboot pc 2) power off and power on kobo. Transfer books and then disconnect. bit of a faff but it works
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Old 02-09-2021, 10:34 AM   #40
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You *could* use FTP but that doesn't solve the issue...
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Old 02-09-2021, 06:28 PM   #41
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You *could* use FTP but that doesn't solve the issue...
That also doesn't allow Calibre and the plugins to send the needed metadata to manage the eBooks. So to me, FTP is a rather big fail.
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Old 02-09-2021, 06:29 PM   #42
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My laptop and Surface Pro 2 both have USB 3 ports and I have no trouble using them with my H2O.

The problem with the new Apple laptops is that Apple is trying to push the bleeding edge and not always getting it right.
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Old 02-09-2021, 07:26 PM   #43
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Originally Posted by JSWolf View Post
My laptop and Surface Pro 2 both have USB 3 ports and I have no trouble using them with my H2O.

The problem with the new Apple laptops is that Apple is trying to push the bleeding edge and not always getting it right.
Based on comments here and elsewhere, this is not an Apple problem. All computer manufacturers have this problem. The difference is that Apple does everything (laptop, OS, app), have a small product set (one in each category) and that makes it noticeable. Whereas for Windows based machines, we have HP, DELL, ASUS, ACER and however many others, so it dilutes the reports of problems. And they all have multiple machines in each category. And the blame swaps between the vendor and Windows.
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Old 02-09-2021, 11:48 PM   #44
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Quote:
Originally Posted by davidfor View Post
Based on comments here and elsewhere, this is not an Apple problem. All computer manufacturers have this problem. The difference is that Apple does everything (laptop, OS, app), have a small product set (one in each category) and that makes it noticeable. Whereas for Windows based machines, we have HP, DELL, ASUS, ACER and however many others, so it dilutes the reports of problems. And they all have multiple machines in each category. And the blame swaps between the vendor and Windows.
My laptop from MSI. Has there been any reports of Kobo not working with an MSI laptop? I know it's not because of using USB 3 ports as I have three of them and no problem at all.

I cannot say about USB-C ports as I don't have any and have never had access to try one.
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Old 02-10-2021, 04:19 PM   #45
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But, let’s be real, the actual problem is Kobo. People with all brands of laptops can connect all types of USB peripherals (mouse, usb drive, hard drive, phones, coffee mug warmers...) without issues. But only Kobo ereaders give issues.
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