Any way out when stuck in Demo Mode with no settings option?

ajkessel · 07-25-2022, 11:26 AM

I recently reset my Kindle Oasis (8th gen). After resetting, it could no longer register with Amazon. Per some forum postings, this appears to be a result of anti-theft settings in recently OS releases, so I attempted to downgrade, which also doesn't work right out of the box (nor does jailbreaking). Some postings suggested airplane mode+demo mode, which I did.

Now my device boots into "this demonstration device is either missing content or is disconnected from the network - CONFIGURE DEVICE."

Have I essentially bricked my device unless I break it open and connect with a USB-serial board? I'm not sure it's worth the effort since the battery was on its last legs, but I would like to get the device to a usable state again if there is a simple way to do it.

ajkessel · 07-25-2022, 12:28 PM

Found a way out! The secret "double tap" gesture described here got me back to the Kindle menu, from which I could perform a factory reset and get back to regular user mode.

I'm still unable to register the Kindle. Apparently, a Kindle OS downgrade might fix this issue, but it's unclear to me if there is any viable downgrade path for a Kindle running 5.14.3.0.1. Does anyone have a reliable solution?

07-25-2022, 11:26 AM	#1
ajkessel Connoisseur Posts: 58 Karma: 10 Join Date: Jul 2017 Device: Kindle Paperwhite 3rd Generation	Any way out when stuck in Demo Mode with no settings option? I recently reset my Kindle Oasis (8th gen). After resetting, it could no longer register with Amazon. Per some forum postings, this appears to be a result of anti-theft settings in recently OS releases, so I attempted to downgrade, which also doesn't work right out of the box (nor does jailbreaking). Some postings suggested airplane mode+demo mode, which I did. Now my device boots into "this demonstration device is either missing content or is disconnected from the network - CONFIGURE DEVICE." Have I essentially bricked my device unless I break it open and connect with a USB-serial board? I'm not sure it's worth the effort since the battery was on its last legs, but I would like to get the device to a usable state again if there is a simple way to do it.

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07-25-2022, 12:28 PM	#2
ajkessel Connoisseur Posts: 58 Karma: 10 Join Date: Jul 2017 Device: Kindle Paperwhite 3rd Generation	Found a way out! The secret "double tap" gesture described here got me back to the Kindle menu, from which I could perform a factory reset and get back to regular user mode. I'm still unable to register the Kindle. Apparently, a Kindle OS downgrade might fix this issue, but it's unclear to me if there is any viable downgrade path for a Kindle running 5.14.3.0.1. Does anyone have a reliable solution?

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