connect software help please!

coopervanning · 10-14-2007, 07:44 PM

Please help me! I bought my reader and had no problem until last week.Go easy on me since I am a computer idiot. I click on to the connect site and one of my downloaded books come up. I can't figure out how to get back to my library or to the econnect store. I have tried everything my non computer brain knows to get back by clicking on anything and everything that I could and nothing works.
Can someone please help me? Thanks

Patricia · 10-14-2007, 08:11 PM

Don't you have a toolbar on the left-hand side of the screen? ( I have.) If you do, then click on 'library' or 'sony store'.

RWood · 10-14-2007, 08:21 PM

A bit of a stupid question: Are you going to the Sony Connect store through the Sony Connect software on your computer or through Internet Explorer/Firefox?

As Patricia said, there should be several locations on the left side of your screen in the Sony Connect software. Going to the store in Internet Explorer/Firefox does not work. (I made that mistake the first week I had the unit.)

coopervanning · 10-14-2007, 08:27 PM

No toolbar on the screen. Thats what disappered. I am going to connect off the software, not the website. I cant figure out how to log on thru the website

coopervanning · 10-14-2007, 08:38 PM

I took one last shot and found a little button I hadn't seen in the middle of the left side. Clicked on it and low and behold the side margin came back! Thanks for the quick replies.

10-14-2007, 07:44 PM	#1
coopervanning Junior Member Posts: 8 Karma: 10 Join Date: Oct 2007 Location: maryland usa Device: PRS 500	connect software help please! Please help me! I bought my reader and had no problem until last week.Go easy on me since I am a computer idiot. I click on to the connect site and one of my downloaded books come up. I can't figure out how to get back to my library or to the econnect store. I have tried everything my non computer brain knows to get back by clicking on anything and everything that I could and nothing works. Can someone please help me? Thanks

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10-14-2007, 08:11 PM	#2
Patricia Reader Posts: 11,504 Karma: 8720163 Join Date: May 2007 Location: South Wales, UK Device: Sony PRS-500, PRS-505, Asus EEEpc 4G	Don't you have a toolbar on the left-hand side of the screen? ( I have.) If you do, then click on 'library' or 'sony store'.

10-14-2007, 08:21 PM	#3
RWood Technogeezer Posts: 7,233 Karma: 1601464 Join Date: Nov 2006 Location: Virginia, USA Device: Sony PRS-500	A bit of a stupid question: Are you going to the Sony Connect store through the Sony Connect software on your computer or through Internet Explorer/Firefox? As Patricia said, there should be several locations on the left side of your screen in the Sony Connect software. Going to the store in Internet Explorer/Firefox does not work. (I made that mistake the first week I had the unit.)

10-14-2007, 08:27 PM	#4
coopervanning Junior Member Posts: 8 Karma: 10 Join Date: Oct 2007 Location: maryland usa Device: PRS 500	No toolbar on the screen. Thats what disappered. I am going to connect off the software, not the website. I cant figure out how to log on thru the website

10-14-2007, 08:38 PM	#5
coopervanning Junior Member Posts: 8 Karma: 10 Join Date: Oct 2007 Location: maryland usa Device: PRS 500	I took one last shot and found a little button I hadn't seen in the middle of the left side. Clicked on it and low and behold the side margin came back! Thanks for the quick replies.

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