Aura E2 Touch Screen Response By itself

BuBTT · 12-11-2018, 08:55 AM

Hello,
I bought a Kobo from famous chinese website which sells kobo. I got the cargo this week and tried if something is wrong. It had Koreader installed and tried it when everything was looking fine suddenly top right of the screen shows some responses as if I touched the screen and gets freezed afterwards. Either opens settings or selects a word to search from internet. There is a video that i recorded also. My first idea is that it got hit or damaged from there so it acts as something is touching it. However screen has no problem no dead pixel type of thing. I also did a factory reset which didnt help. If you have idea to solve thanks in advance
https://www.youtube.com/watch?v=eAXXQlcuscM

anonyx · 12-11-2018, 04:09 PM

I had the same problem but with H2Ov2. I tried many things but no luck. Finally I returned it to the store I bought (D&R, Turkey) and they gave me a brand new one. Check this thread out:

https://www.mobileread.com/forums/sh....php?p=3750922

12-11-2018, 08:55 AM	#1
BuBTT Junior Member Posts: 8 Karma: 10 Join Date: Dec 2018 Device: Kobo Aura Edition 2	Touch Screen Response By itself Hello, I bought a Kobo from famous chinese website which sells kobo. I got the cargo this week and tried if something is wrong. It had Koreader installed and tried it when everything was looking fine suddenly top right of the screen shows some responses as if I touched the screen and gets freezed afterwards. Either opens settings or selects a word to search from internet. There is a video that i recorded also. My first idea is that it got hit or damaged from there so it acts as something is touching it. However screen has no problem no dead pixel type of thing. I also did a factory reset which didnt help. If you have idea to solve thanks in advance https://www.youtube.com/watch?v=eAXXQlcuscM

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12-11-2018, 04:09 PM	#2
anonyx Junior Member Posts: 6 Karma: 10 Join Date: Aug 2018 Device: Kobo Aura H20 Edition 2	I had the same problem but with H2Ov2. I tried many things but no luck. Finally I returned it to the store I bought (D&R, Turkey) and they gave me a brand new one. Check this thread out: https://www.mobileread.com/forums/sh....php?p=3750922