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Old 01-03-2016, 02:38 AM   #1
MSMR
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Device: Kobo Glo
Exclamation Kobo Glo does not turn on (and charge) after replacing the screen

Good day, everyone.

the image: http://i67.tinypic.com/2061kcn.jpg

I've got a problem with my Kobo Glo. In fact, previosly, its screen had crashed and I've gave it away for the repair (unofficial, cause we have no official ones in the country I live) for a while - they've replaced the screen with the new one. I've checked it while taking it back from the repair shop. After some time, when I wanted to read my e-book, its screen was showing this text (look at the attached photo): "Please, charge Your e-reader. Please connect to an AC outlet or your computer to recharge". But it did not charge at all!
I've tried:
- charging for 5-6 hours
- charging from another power socket
- charging via usb-to-computer (2 different usb-ports)
- charging with another cable
- light reset (does not perform, because the screen is freezed, I can not turn it off)
- hard reset (did not work cause of the same thing: the screen was freezed, I saw no changes at all).
Help me please, to revive my e-book.

Last edited by MSMR; 01-03-2016 at 02:41 AM.
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Old 01-03-2016, 05:15 AM   #2
oren64
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-Is the LED flash when you connect to charger or try to turn it on?

-try the the paper clip reset button, near the USB port.
-disconnect and reconnect the battery cable.
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Old 01-04-2016, 02:54 AM   #3
MSMR
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Quote:
Originally Posted by oren64 View Post
-Is the LED flash when you connect to charger or try to turn it on?
Actually, no.

Quote:
Originally Posted by oren64 View Post
-try the the paper clip reset button, near the USB port.
Forget to say, that I've also tried this way

Quote:
Originally Posted by oren64 View Post
-disconnect and reconnect the battery cable.
You mean the micro_usb-to-the-ebook? Tried, did not work.
If You mean something inside the reader, then I don't understand, how...
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Old 01-04-2016, 04:46 AM   #4
oren64
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Quote:
Originally Posted by MSMR View Post
they've replaced the screen with the new one.
Return the device, so they can try fix the problem.

Quote:
You mean the micro_usb-to-the-ebook? Tried, did not work.
If You mean something inside the reader, then I don't understand, how...
Inside the reader, see here.

Last edited by oren64; 01-04-2016 at 05:00 AM.
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