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Old 06-30-2015, 08:41 PM   #1
4691mls
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do Booksamillion coupon codes work for you?

SEE POST #11 coupons not good on ebooks

I wasn't sure if this question should go in the General forum or Deals - I have a coupon code but am unable to enter it, so this is more of a tech question.

I'm hoping to find out if anyone has been able to successfully use a coupon code on booksamillion.com

I got a coupon code by email from Booksamillion.com which I wanted to use. I put several items in my cart, clicked Checkout, and it skipped straight to a Review Order screen which has places to enter a Millionaires club member number, or a gift certificate code, but not for coupons.

I tried their Chat function was told that the coupon code should be entered on the Payment screen. Unfortunately, though the Review screen has tabs at the top for Shipping and Payment, if I click on them nothing happens. Clicking Back takes me back to the cart.

I was using Internet Explorer, and the Chat person suggested I try Chrome, which I didn't have on my computer, so I downloaded and installed Chrome but ended up with the same problem. (Firefox also.)

The only other suggestion the Chat person had was to call their 800 number to place the order and get the discount, but they are only there 8:00 am to 6:00 pm, which doesn't give me much time to get the phone call done before or after work tomorrow.

Yes, I know there are other stores out there from which I could get the books, and none of them is something I just have to have right this minute, I'm just annoyed and wondered if anyone else had found a way to make a coupon code work on booksamillion.

Last edited by 4691mls; 07-05-2015 at 10:53 PM. Reason: update
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Old 06-30-2015, 09:40 PM   #2
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Can't you just follow the normal checkout procedure, and wait until you get to the payment screen naturally? Usually, checkout screens have Next buttons or similar (like continue to payment). The tabs at the top are usually just meant to show progress through the process.
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Old 06-30-2015, 10:38 PM   #3
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nope, from the cart when I click "check out" it goes straight to the Review screen without any stops in between
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Old 06-30-2015, 10:56 PM   #4
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Do you need to 'activate' something by clicking through to the website directly from the email? When Book Depository sends out coupons, you don't see the screen with a space for coupons unless you've linked from the email. Just a thought...
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Old 07-01-2015, 12:49 AM   #5
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Clicking the email takes you to a page where you get a coupon code that you are supposed to enter during the checkout process
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Old 07-01-2015, 01:27 AM   #6
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Somewhere during the checkout process it has to ask for payment, I would think.
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Old 07-01-2015, 01:48 AM   #7
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May be of help?

http://www.booksamillion.com/help/order.html
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Old 07-01-2015, 09:52 AM   #8
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BooksaMillion's online help, FAQ's, etc. did not help me.

I was hoping someone else on MobileRead might have actually bought from Booksamillion and could tell me from personal experience if they were able to enter a coupon, but so far it doesn't appear that anybody on Mobileread shops there.

I'm dashing off to work now, maybe I will have time to deal with this at the end of the day.

Thanks to those who have offered suggestions.
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Old 07-01-2015, 10:01 AM   #9
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Are you sure that Books A Million still sells books?
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Old 07-01-2015, 10:18 AM   #10
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Quote:
Originally Posted by murg View Post
Are you sure that Books A Million still sells books?

Yes, they do.

Here's their website:

http://www.booksamillion.com/
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Old 07-05-2015, 10:52 PM   #11
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UPDATE: turns out their coupons don't work on ebooks. Apparently it was in the fine print on the coupon but I didn't see it.
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