10-28-2018, 10:44 AM | #271 |
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Mkberg, why were you harassing a technical support agent? They don't design the devices, they just help you troubleshoot issues with current kindles.
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10-28-2018, 02:08 PM | #272 |
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No comfort light, but it's interesting that Amazon plans to use a reverse screen on all compatible models with a future update. (I'm guessing that won't include the Kindle Basic.) Also interesting to see how quickly they offered to remove ads for free. Does that happen often?
I agree. Also it might not be a bad idea to "x" out the real name of the agent in the future. Last edited by rcentros; 10-28-2018 at 05:11 PM. |
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10-28-2018, 02:24 PM | #273 |
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mkberg, that exchange with the tech support agent was cringe...not for him, but for you. How embarrassing.
You were basically harassing the same person who tells you how many Skittles are left in stock. In fact the Kindle team will likely never see your concern (if that was your intention), because they're not going to read the whole exchange. Next time email the Kindle team directly or tweet them or message some big bloggers to write about it. Don't harass those tech support dudes who literally have ZERO input on the device. |
10-28-2018, 06:34 PM | #274 |
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"Also interesting to see how quickly they offered to remove ads for free. Does that happen often?"
Like many others, I cringed at that smugly self-satisfied display of crass, undeservedl harassment but I too have had "ads removed gratis" offered very promptly when I contacted KIndle support about an issue with a purchase. |
10-28-2018, 07:24 PM | #275 | |
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10-28-2018, 07:54 PM | #276 | |
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Quote:
s still a Carta glass backed screen. |
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10-29-2018, 04:20 AM | #277 |
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In this instance, I agree with you. I'm sure that it the screen itself had a plastic substrate, they'd be making a big deal of it (lighter! shatterproof!)
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10-29-2018, 08:22 AM | #278 | ||
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We will see when we get a tear down, or Amazon makes an announcement. |
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10-29-2018, 08:23 AM | #279 |
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Thanks! Waterproof and shatterproof might be enough to make me replace my Voyage. I shall wait for confirmation.
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10-29-2018, 08:47 AM | #280 |
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It won't be completely shatterproof if the top glass layer is similiar to the Voyage. I have two busted Voyages laying around. One has broken top and substrate (got stepped on). The other has substrate intact, but the top glass is a tiny bit cracked at a corner which destroyed touch functionality (this one the dog chewed on the case with Voyage inside).
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10-29-2018, 09:00 AM | #281 | |
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10-29-2018, 09:10 AM | #282 | |
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ETA: In chat with CS today I asked if the front of the screen is glass similiar to the Voyage and Oasis, and got told that, yes, it is the same. Take that also with a grain of salt until we do have a real teardown. Last edited by DuckieTigger; 10-29-2018 at 07:58 PM. |
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10-29-2018, 11:51 AM | #283 | ||
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EDIT: DuckieTigger wrote to the article's writer for confirmation. I admit, it is hard to believe that Amazon isn't making a bigger deal out of this — unless most tech writer's involved just missed the importance of the announcement. Last edited by rcentros; 10-29-2018 at 11:56 AM. |
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10-29-2018, 03:11 PM | #284 |
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In most cases, a new Kindle is a been there/done that from Kobo.
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10-29-2018, 05:34 PM | #285 |
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