08-26-2012, 09:00 PM | #1 |
Junior Member
Posts: 2
Karma: 10
Join Date: Aug 2012
Device: NST w/ Glow
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Simple Touch Glow will not load from library
Hi All, after searching I did not find anyone else experiencing the problem I am.
My husband purchased a Simple Touch Glow for me today as a gift, and after registering, it will not download anything from my existing library (>200 books), although it downloaded a new purchase with no problems. Chatting with tech support they told me that this is a 'known issue' and will be fixed soon. Having to resort to my old Nook or the Nook app on my phone to access content I already paid for defeats the purpose of this gift and I'm on the verge of returning this and moving to Kindle. Has anyone else experienced this with their Simple Touch? Thanks, Alison |
08-26-2012, 09:29 PM | #2 | |
Wizard
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Join Date: May 2011
Location: Southeastern Kentucky
Device: KK3G, KPW1, Sony PRST1, Sony PRS350, iPod Touch 5G
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08-26-2012, 09:32 PM | #3 |
Junior Member
Posts: 2
Karma: 10
Join Date: Aug 2012
Device: NST w/ Glow
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My husband was able to get around this by loading some of my previously purchased books to the Nook through the Nook PC program. Glad that it worked but still extremely frustrated with B&N.
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