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Old 08-24-2011, 07:56 AM   #1
dkritso109
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problem downloading metadata and covers

it's been awhile since i added any new books, i started up calibre and updated to 8.15. then i added my books, they added great with naming convention perfect, but when i tried to download metadata and covers it fails every time. i tried on a bunch of different books and every time fail. i tried inputting the isbn and tried different isbn's, but to no avail. can someone please help me? i have all the metadata sources are check except for douban books. what could possibly be the reason?

**UPDATE**
i just tried to update the plugins and i get this error:

ERROR: Update Check Failed
Unable to reach the MobileRead plugin forum index page.

how can i fix this?

Last edited by dkritso109; 08-24-2011 at 08:15 AM.
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Old 08-24-2011, 08:59 AM   #2
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Quote:
Originally Posted by dkritso109 View Post
it's been awhile since i added any new books, i started up calibre and updated to 8.15. then i added my books, they added great with naming convention perfect, but when i tried to download metadata and covers it fails every time. i tried on a bunch of different books and every time fail. i tried inputting the isbn and tried different isbn's, but to no avail. can someone please help me? i have all the metadata sources are check except for douban books. what could possibly be the reason?

**UPDATE**
i just tried to update the plugins and i get this error:

ERROR: Update Check Failed
Unable to reach the MobileRead plugin forum index page.

how can i fix this?
Retry later when your internet connection returns (or that MR section is back online/less busy) . It is probably transient or your Firewall is blocking Calibre requests. (it work here a minute ago )
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Old 08-24-2011, 09:41 AM   #3
dkritso109
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i checked my connection, ran a speed test and its fast. tried to get metadata from another book and no dice. i dunno about the firewall, but i really don't think so. three weeks ago i added like 4 books no prob. i think it may be the update.

anyone have any ideas?
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Old 08-24-2011, 09:53 AM   #4
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Originally Posted by dkritso109 View Post
i checked my connection, ran a speed test and its fast. tried to get metadata from another book and no dice. i dunno about the firewall, but i really don't think so. three weeks ago i added like 4 books no prob. i think it may be the update.

anyone have any ideas?
It is NOT the update (at least XP or Linux command line).
Software firewalls get updates (whitelists) all the time. Try disabling yours for a short test of Calibre.
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Old 08-24-2011, 10:13 AM   #5
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yeah that worked, and i added exception and when i turn it on with the exception it doesn't work again. any ideas?

thanks for pointing me in the right direction.

Last edited by dkritso109; 08-24-2011 at 10:21 AM.
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Old 08-24-2011, 10:39 AM   #6
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i'm a little worried now, calibre absolutely will not connect online unless i turn the whole norton firewall off. i tried adding exceptions, they simply revert to AUTO after i apply ALLOW. anything i'm missing?
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Old 08-24-2011, 10:44 AM   #7
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i'm a little worried now, calibre absolutely will not connect online unless i turn the whole norton firewall off. i tried adding exceptions, they simply revert to AUTO after i apply ALLOW. anything i'm missing?
Friends, don't allow friends to do Norton
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Old 08-24-2011, 10:49 AM   #8
dkritso109
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yeah i know but it's never been a problem before and i get it for free. i have been google'n this topic and i can't find a solution.
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Old 08-26-2011, 05:50 PM   #9
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