PRS-T1 Bottom buttons behaving oddly

simplyparticular · 04-20-2013, 11:50 PM

I loaded a ton of books on the T1 last weekend, thanks to a number of recent sales, plus several library books coming available. Since then, I've been experiencing strange problems with the T1.

First problem was freezing while reading. No repeatable patter, and different books - only a soft reset would get it going again.

This persisted, and then the T1 stopped going in to standby mode - it was stuck on. Couldn't trigger it with the power button, or by waiting for it to kick in on its own.

Then the power button wouldn't shut off the reader either. Hitting the power button triggers a freeze, which requires a soft reset to reboot the reader. Open book again, and it generally freezes after 5-6 pages.

So I removed all the books I've loaded with Calibre, leaving just the Sony T1 manual. Tried to do a hard reset, but can't trigger it because of the buttons not behaving correctly.

Applied the firmware update that came out back in November. The only thing it fixed is the T1 will go into standby on its own, but still can't trigger with the power button. The firmware update also ate all the cover thumbnails, including the T1's PDF manual. I reloaded 3 books only. Less freezes, but still can't read for more than a chapter without a freeze.

Anyone have any tips? My T1 is 3 weeks past warranty, so I'm NOT very happy about this, and Sony is awful about customer service anyway.

david8866 · 04-21-2013, 12:21 PM

Badly formatted books are sometimes the cause. I remember someone re-convert everything by Calibre, problems solved. (You can re-convert epub to epub.)

simplyparticular · 04-26-2013, 11:01 AM

As an update, last weekend the Sony went totally haywire when I wasn't even using it. Started blinking between three screens - white, black, and the rotating arrows.

Googled it and found this site:
http://www.justanswer.com/e-readers/...hed-white.html

Did two rounds of resets, and it's been fine since.

My house is a hotbed of static electricity (radiator heat, dry carpets, etc). So perhaps this was building up.

04-20-2013, 11:50 PM	#1
simplyparticular Guru Posts: 610 Karma: 1395952 Join Date: Jul 2008 Location: New York Device: Oasis 3 & GlowLight 4	Bottom buttons behaving oddly I loaded a ton of books on the T1 last weekend, thanks to a number of recent sales, plus several library books coming available. Since then, I've been experiencing strange problems with the T1. First problem was freezing while reading. No repeatable patter, and different books - only a soft reset would get it going again. This persisted, and then the T1 stopped going in to standby mode - it was stuck on. Couldn't trigger it with the power button, or by waiting for it to kick in on its own. Then the power button wouldn't shut off the reader either. Hitting the power button triggers a freeze, which requires a soft reset to reboot the reader. Open book again, and it generally freezes after 5-6 pages. So I removed all the books I've loaded with Calibre, leaving just the Sony T1 manual. Tried to do a hard reset, but can't trigger it because of the buttons not behaving correctly. Applied the firmware update that came out back in November. The only thing it fixed is the T1 will go into standby on its own, but still can't trigger with the power button. The firmware update also ate all the cover thumbnails, including the T1's PDF manual. I reloaded 3 books only. Less freezes, but still can't read for more than a chapter without a freeze. Anyone have any tips? My T1 is 3 weeks past warranty, so I'm NOT very happy about this, and Sony is awful about customer service anyway.

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04-21-2013, 12:21 PM	#2
david8866 Zealot Posts: 147 Karma: 1015220 Join Date: May 2011 Device: kindle	Badly formatted books are sometimes the cause. I remember someone re-convert everything by Calibre, problems solved. (You can re-convert epub to epub.)

04-26-2013, 11:01 AM	#3
simplyparticular Guru Posts: 610 Karma: 1395952 Join Date: Jul 2008 Location: New York Device: Oasis 3 & GlowLight 4	As an update, last weekend the Sony went totally haywire when I wasn't even using it. Started blinking between three screens - white, black, and the rotating arrows. Googled it and found this site: http://www.justanswer.com/e-readers/...hed-white.html Did two rounds of resets, and it's been fine since. My house is a hotbed of static electricity (radiator heat, dry carpets, etc). So perhaps this was building up.

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