My BP 912 screen is problem ?

materaial · 09-20-2013, 03:08 AM

Sorry. My english is very bad

Content
My BP 912 screen.
At dark, when pale

Frimware 2.1.3
Not falling, not broken screen
Can not edit: dark or light
Hope you can explain for me
Tks all

crt · 09-20-2013, 05:51 PM

Unfortunately it seems your display is faulty. When did you buy the device? If still under warranty, arrange to have it sent to service for replacement. I had the same problem a few days after I bought and had to send it back (as 'rkomar' correctly suggested):
The full story is here (message #17):
https://www.mobileread.com/forums/sho...=204638&page=2

It is not a bad device (apart from the old USB connection style and very slow processor), but the company has by now stopped updating the firmware and software as things show...

porga · 10-31-2013, 07:00 PM

Thank you for contacting Pocketbook Customer Support and your photos.

In order to solve the problem, we recommend you following the below described steps.

1. download the firmware located under the following link: http://download.pocketbook-int.com/T...fault_user.zip

2. install it according to the manual placed here http://www.pocketbook-int.com/downlo...ook-602-en.pdf

3. check the functionality of the device when operated by this firmware version

******
So this is older firmware with video driver update. It helped, but I would like to know is there a way to clean old firmware video driver cache.

porga · 11-18-2013, 02:52 PM

Same issue with this firmware. Needs to be sent to service repair.

10-31-2013, 07:00 PM	#3
porga Connoisseur Posts: 63 Karma: 10 Join Date: Jan 2013 Location: Croatia Device: Pocketbook 912 Pro	Thank you for contacting Pocketbook Customer Support and your photos. In order to solve the problem, we recommend you following the below described steps. 1. download the firmware located under the following link: http://download.pocketbook-int.com/T...fault_user.zip 2. install it according to the manual placed here http://www.pocketbook-int.com/downlo...ook-602-en.pdf 3. check the functionality of the device when operated by this firmware version ****** So this is older firmware with video driver update. It helped, but I would like to know is there a way to clean old firmware video driver cache. Last edited by porga; 10-31-2013 at 07:06 PM.

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09-20-2013, 03:08 AM	#1
materaial Junior Member Posts: 1 Karma: 10 Join Date: Sep 2013 Device: none	My BP 912 screen is problem ? Sorry. My english is very bad Content My BP 912 screen. At dark, when pale Frimware 2.1.3 Not falling, not broken screen Can not edit: dark or light Hope you can explain for me Tks all

09-20-2013, 05:51 PM	#2
crt Enthusiast Posts: 47 Karma: 12418 Join Date: Sep 2012 Device: kindle keyboard, PocketBook Pro 912 (black), T62D with Gonyx	Unfortunately it seems your display is faulty. When did you buy the device? If still under warranty, arrange to have it sent to service for replacement. I had the same problem a few days after I bought and had to send it back (as 'rkomar' correctly suggested): The full story is here (message #17): https://www.mobileread.com/forums/sho...=204638&page=2 It is not a bad device (apart from the old USB connection style and very slow processor), but the company has by now stopped updating the firmware and software as things show...

11-18-2013, 02:52 PM	#4
porga Connoisseur Posts: 63 Karma: 10 Join Date: Jan 2013 Location: Croatia Device: Pocketbook 912 Pro	Same issue with this firmware. Needs to be sent to service repair.

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