|
|
Thread Tools | Search this Thread |
12-16-2017, 10:47 AM | #1 |
Addict
Posts: 227
Karma: 1118154
Join Date: Oct 2010
Device: Kindle PW, Kindle 3, Google Nexus phone, Sony PRS-300
|
1st Gen Paperwhite has persistent memory error and I want to upgrade
I have the original Paperwhite from 2012. I have read dozens of books on it and though it was very slow to load the last couple of years, it worked fine. Through last month or so I've had problems with the device showing insufficient memory even when I have less than 20 books loaded on it. I talked with Kindle customer service and they had me do two resets followed by deregistering and reregistering the device. The last step fixed the device only temporarily. I don't want to keep deregistering the device. Also I would prefer a device with page turn buttons. I have thought about selling or trading in the PW because physically it is in good condition -- just some light surface scratches. Would Amazon accept it as a trade-in even though it seems to have a software problem?
|
12-16-2017, 10:51 AM | #2 |
Wizard
Posts: 2,607
Karma: 42697471
Join Date: Sep 2012
Location: Ohio
Device: iPhone 7+, iPad mini, 2021 iPad Pro 12.9",Paperwhite 6.8"
|
Short answer, no. Although they do sometimes do trade in specials where they accept non-working older devices. The regular trade in only accepts devices in good working condition. Good physical condition is meaningless if the device doesn't work.
Also, they only accept devices that are on their trade in list. Look here: https://www.amazon.com/gp/help/custo...472&sr=8-1-acs |
Advert | |
|
12-16-2017, 10:55 AM | #3 |
Resident Curmudgeon
Posts: 73,866
Karma: 128597114
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
|
Call Amazon. Sometimes they gives a discount on new devices when your old one is broken.
|
12-16-2017, 11:05 AM | #4 | |
Just a Yellow Smiley.
Posts: 19,161
Karma: 83862859
Join Date: Jul 2015
Location: Texas
Device: K4, K5, fire, kobo, galaxy
|
Quote:
Just because it looks good does not mean it is good. Would you buy a pristine looking car that had engine trouble? Same idea. |
|
12-16-2017, 12:30 PM | #5 | |
Grand Sorcerer
Posts: 5,275
Karma: 98804578
Join Date: Apr 2011
Device: pb360
|
Quote:
If you sell it, I hope you fully disclose its problems. |
|
Advert | |
|
Thread Tools | Search this Thread |
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Troubleshooting Paperwhite 1st gen frozen on tree | MagicDragon | Amazon Kindle | 19 | 08-23-2017 06:37 PM |
Want to upgrade from 1st gen Kindle Paperwhite | hannahi | Which one should I buy? | 11 | 05-15-2017 02:52 PM |
Ended Kindle Paperwhite 3G 1st gen | Mare of Earth | Flea Market | 0 | 12-12-2015 10:44 PM |
Content How many books can a 1st gen Paperwhite actually hold? | Waylander | Amazon Kindle | 9 | 10-20-2014 02:26 PM |
Ended Kindle Paperwhite 1st Gen | booklover6 | Flea Market | 0 | 09-07-2014 07:33 AM |