Sage Sage near unusable when charging

seanos · 11-26-2022, 10:10 PM

When I first got it a couple of weeks ago and was setting it up I encountered the worst input lag using the on-screen keyboard and other bits of the UI. It went away, so I put it down to maybe old firmware.

Last night I had to charge for the first time since then (while reading) and found once again that the interface became really laggy and unresponsive. As soon as I unplugged the USB cable it was fine.

Has anyone encountered this?

Sirtel · 11-26-2022, 10:32 PM

No, and I've read a number of times while charging. Mostly I charge from a wall socket, not a computer, though.

DNSB · 11-27-2022, 12:48 AM

I have to agree with Sirtel. I've often used my Sage while charging and I haven't noticed any lag.

ghira · 11-27-2022, 01:21 AM

I've used mine while charging and it's been fine.

NiLuJe · 11-27-2022, 02:34 AM

That doesn't ring a bell, no.

One random idea, though: if it's currently inside the PowerCover, get rid of it (that thing's an unrecoverable buggy mess anyway), as I *have* seen the cover doing... all kinds of nasty things to the system.

Quoth · 11-27-2022, 06:06 AM

Quote:

Originally Posted by Sirtel

No, and I've read a number of times while charging. Mostly I charge from a wall socket, not a computer, though.

Agreed. My charger (from a Lenovo Yoga Tablet) is about x5 faster than the USB2, USB3 or USB-C ports on my computer. So I only charge via PC/Laptop if I've been using Calibre and continuing to work at PC.

seanos · 12-01-2022, 01:48 AM

This has not turned out to be consistent at all. It seems fairly random, but I’m also getting more failed page turns (swipe, not keen on the buttons) than on the Aura. Might just still be getting used to it.

Skydog · 12-01-2022, 12:09 PM

Quote:

Originally Posted by seanos

This has not turned out to be consistent at all. It seems fairly random, but I’m also getting more failed page turns (swipe, not keen on the buttons) than on the Aura. Might just still be getting used to it.

I've not experienced this with my Sage or any ereader that I recall. I am certainly no expert, but I assume you have tried different books in the event of corrupted files, changed out adapters and cables. My next step would be to perform a full factory reset (not a restart), add only one book, and test again.

orangpelupa · 12-03-2022, 10:33 AM

Try rotating the charger that's plugged to electrical plug.

Try to charge from a USB c power bank

Try using a grounded USB c charger. Like the one from laptops, plugged to a properly grounded electrical plug.

If those fixed it, then it's electricity leak/grounding issues.

Quoth · 12-03-2022, 02:10 PM

USB-C power bank or charger is irrelevant. Any USB-A works, though some 1.5A ones charge at full speed.
I've never seen an earthed/grounded USB charger.
Also most laptops are not earthed/grounded.
I live in a Country that uses earthed 3 pin wall sockets always, except for isolated shaver sockets.

11-26-2022, 10:10 PM	#1
seanos Zealot Posts: 101 Karma: 12 Join Date: Apr 2010 Location: Melbourne, Australia Device: Kobo Sage, Kobo Aura H2O, LG V20	Sage near unusable when charging When I first got it a couple of weeks ago and was setting it up I encountered the worst input lag using the on-screen keyboard and other bits of the UI. It went away, so I put it down to maybe old firmware. Last night I had to charge for the first time since then (while reading) and found once again that the interface became really laggy and unresponsive. As soon as I unplugged the USB cable it was fine. Has anyone encountered this?

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11-26-2022, 10:32 PM	#2
Sirtel Grand Sorcerer Posts: 10,128 Karma: 224756896 Join Date: Jan 2014 Location: Estonia Device: Kobo Sage & Libra 2	No, and I've read a number of times while charging. Mostly I charge from a wall socket, not a computer, though.

11-27-2022, 12:48 AM	#3
DNSB Bibliophagist Posts: 35,380 Karma: 145435140 Join Date: Jul 2010 Location: Vancouver Device: Kobo Sage, Forma, Clara HD, Lenovo M8 FHD, Paperwhite 4, Tolino epos	I have to agree with Sirtel. I've often used my Sage while charging and I haven't noticed any lag.

11-27-2022, 01:21 AM	#4
ghira Zealot Posts: 111 Karma: 10 Join Date: Sep 2016 Device: Kobo Sage, Kobo Aura One, Nook Simple Touch, Nook Glowlight,	I've used mine while charging and it's been fine.

11-27-2022, 02:34 AM	#5
NiLuJe BLAM! Posts: 13,477 Karma: 26012494 Join Date: Jun 2010 Location: Paris, France Device: Kindle 2i, 3g, 4, 5w, PW, PW2, PW5; Kobo H2O, Forma, Elipsa, Sage, C2E	That doesn't ring a bell, no. One random idea, though: if it's currently inside the PowerCover, get rid of it (that thing's an unrecoverable buggy mess anyway), as I have seen the cover doing... all kinds of nasty things to the system.

12-01-2022, 01:48 AM	#7
seanos Zealot Posts: 101 Karma: 12 Join Date: Apr 2010 Location: Melbourne, Australia Device: Kobo Sage, Kobo Aura H2O, LG V20	This has not turned out to be consistent at all. It seems fairly random, but I’m also getting more failed page turns (swipe, not keen on the buttons) than on the Aura. Might just still be getting used to it.

12-03-2022, 10:33 AM	#9
orangpelupa Enthusiast Posts: 39 Karma: 10 Join Date: Dec 2018 Device: none	Try rotating the charger that's plugged to electrical plug. Try to charge from a USB c power bank Try using a grounded USB c charger. Like the one from laptops, plugged to a properly grounded electrical plug. If those fixed it, then it's electricity leak/grounding issues.

12-03-2022, 02:10 PM	#10
Quoth the rook, bossing Never. Posts: 11,154 Karma: 85874891 Join Date: Jun 2017 Location: Ireland Device: All 4 Kinds: epub eink, Kindle, android eink, NxtPaper11	USB-C power bank or charger is irrelevant. Any USB-A works, though some 1.5A ones charge at full speed. I've never seen an earthed/grounded USB charger. Also most laptops are not earthed/grounded. I live in a Country that uses earthed 3 pin wall sockets always, except for isolated shaver sockets.