Troubleshooting 10th Gen Oasis indexing slowly

combiner · 07-01-2021, 03:51 PM

Recently my Oasis has been having trouble indexing new books. I've had it for eight months and it used to be able to index large batches no problem. But as of late, even if I only add a few books at a time, it only seems to finish indexing one or two (I'm tracking it by searching a string of gibberish and checking the number of books under "Items Not Yet Indexed", and this is after waiting several hours to give it ample time) before I reboot it, and then it'll index another one or two, and I reboot again, etc.. The process is very tedious, and no amount of googling has come up with a solution or even anyone else that has had a similar problem.
Would anyone happen to have an idea of how to "restart" the indexing process without needing to do a factory reset?

Sirtel · 07-01-2021, 04:20 PM

Do you keep it connected to a wall charger during indexing?

combiner · 07-01-2021, 04:25 PM

Yep, doesn't seem to help. I first noticed the problem because the battery had been draining more than usual, and saw that many books had been left un-indexed, and I always keep it plugged in overnight, sometimes for several days.

mergen3107 · 07-02-2021, 02:53 AM

You can try this:
1) connect Kindle to PC
2) open the USB drive of Kindle, manually add the word “system” to the address bar in File Explorer.
3) There should be a lot of folders. Backup SearchIndexes folder somewhere on your PC
4) Now delete the contents of this folder
5) unplug the Kindle and restart it normally
6) indexing should start over. If you have a lot of books, this will of course take a while

combiner · 07-02-2021, 02:51 PM

Thank you, I'll give this a shot.

07-01-2021, 03:51 PM	#1
combiner Junior Member Posts: 3 Karma: 10 Join Date: Mar 2021 Device: Kindle Oasis	10th Gen Oasis indexing slowly Recently my Oasis has been having trouble indexing new books. I've had it for eight months and it used to be able to index large batches no problem. But as of late, even if I only add a few books at a time, it only seems to finish indexing one or two (I'm tracking it by searching a string of gibberish and checking the number of books under "Items Not Yet Indexed", and this is after waiting several hours to give it ample time) before I reboot it, and then it'll index another one or two, and I reboot again, etc.. The process is very tedious, and no amount of googling has come up with a solution or even anyone else that has had a similar problem. Would anyone happen to have an idea of how to "restart" the indexing process without needing to do a factory reset?

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07-01-2021, 04:20 PM	#2
Sirtel Grand Sorcerer Posts: 10,529 Karma: 225537496 Join Date: Jan 2014 Location: Estonia Device: Kobo Sage & Libra 2	Do you keep it connected to a wall charger during indexing?

07-01-2021, 04:25 PM	#3
combiner Junior Member Posts: 3 Karma: 10 Join Date: Mar 2021 Device: Kindle Oasis	Yep, doesn't seem to help. I first noticed the problem because the battery had been draining more than usual, and saw that many books had been left un-indexed, and I always keep it plugged in overnight, sometimes for several days.

07-02-2021, 02:53 AM	#4
mergen3107 Wizard Posts: 1,128 Karma: 4234846 Join Date: Feb 2012 Location: Cape Canaveral Device: Kindle Scribe	You can try this: 1) connect Kindle to PC 2) open the USB drive of Kindle, manually add the word “system” to the address bar in File Explorer. 3) There should be a lot of folders. Backup SearchIndexes folder somewhere on your PC 4) Now delete the contents of this folder 5) unplug the Kindle and restart it normally 6) indexing should start over. If you have a lot of books, this will of course take a while

07-02-2021, 02:51 PM	#5
combiner Junior Member Posts: 3 Karma: 10 Join Date: Mar 2021 Device: Kindle Oasis	Thank you, I'll give this a shot.

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