01-16-2016, 08:31 AM | #1 |
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Error - unable to reach the plugin index page
I was going to search for a new plugin and I got this message. However calibre is on the Windows Firewall whitelist (both the calibre portable and the main calibre exe files). I can fetch metadata, so it shouldn't be a problem accessing the web.
I've tried to reinstall calibre, but the problem still appears. |
01-16-2016, 08:51 AM | #2 | |
Wizard
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Quote:
Code:
calibre, version 2.49.0 ERROR: Update Check Failed: Unable to reach the plugin index page. https://plugins.calibre-ebook.com/plugins.json.bz2 |
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01-16-2016, 08:53 AM | #3 |
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01-16-2016, 09:06 AM | #4 | |
Wizard
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Quote:
No time a this minute to troubleshoot, but check firewall. bernie |
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01-16-2016, 09:21 AM | #5 |
creator of calibre
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Works in my windows 10 machine. The change in 2.49 was that is started using https, so possibly there is some missing root/intermediate certificate on your machines?
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01-16-2016, 09:52 AM | #6 |
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What happens if you open that URL in a web browser/
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01-16-2016, 10:05 AM | #7 |
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I’m unable to ad integrate „COPY TO LIBRARY” in a toolbar and check for plugin update.
Code:
ERROR: Update Check Failed: Unable to reach the plugin index page. https://plugins.calibre-ebook.com/plugins.json.bz2 calibre Debug log calibre 2.49 [64bit] isfrozen: True is64bit: True Windows-7-6.1.7601-SP1 Windows ('64bit', 'WindowsPE') ('Windows', '7', '6.1.7601') Python 2.7.9 Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free') Successfully initialized third party plugins: Extract ISBN && Overdrive Link && Generate Cover && Quality Check && Goodreads && Barnes & Noble && Open With && Resize Cover && Quick Preferences && Find Duplicates && Search The Internet && View Manager && Modify ePub && Import List && Goodreads Sync Starting up... HttpHelper::__init__: proxy=None Failed to check for plugin update: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)> Started up in 46.86 seconds with 1 books Traceback (most recent call last): File "site-packages\calibre\gui2\dialogs\plugin_updater.py", line 61, in read_available_plugins File "site-packages\mechanize-0.2.5-py2.7.egg\mechanize\_mechanize.py", line 199, in open_novisit File "site-packages\mechanize-0.2.5-py2.7.egg\mechanize\_mechanize.py", line 230, in _mech_open File "site-packages\mechanize-0.2.5-py2.7.egg\mechanize\_opener.py", line 193, in open File "site-packages\mechanize-0.2.5-py2.7.egg\mechanize\_urllib2_fork.py", line 344, in _open File "site-packages\mechanize-0.2.5-py2.7.egg\mechanize\_urllib2_fork.py", line 332, in _call_chain File "site-packages\calibre\utils\browser.py", line 25, in https_open File "site-packages\mechanize-0.2.5-py2.7.egg\mechanize\_urllib2_fork.py", line 1118, in do_open URLError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)> Starting debug executable: C:\Program Files\Calibre2\calibre-debug.exe |
01-16-2016, 11:01 AM | #8 | |
Wizard
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Quote:
Spoiler:
You are correct a missing cert. Now how to get it updated? I can download the json file. If I use open with calibre.exe it downloads as a new ebook. For me this is not that big of a problem scene it is my windows tablet. bernie Last edited by gbm; 01-16-2016 at 11:08 AM. Reason: more info. |
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01-16-2016, 11:56 AM | #9 | |
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Quote:
If I go to https://plugins.calibre-ebook.com in firefox, there is a green lock beside the URL and it reports it as a secure connection protected by Let's Encrypt. The Edge browser also reports it as a secure connection. |
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01-16-2016, 12:05 PM | #10 |
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My Firefox is working without problems, so it seems to be a problem only with calibre. If I download this file-> https://plugins.calibre-ebook.com/plugins.json.bz2
Where should I put it to get everything working as normal? |
01-16-2016, 12:11 PM | #11 |
creator of calibre
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You cant check in firefox, it has its own private certificate store. Check in internet explorer, which uses the windows store.
And you can always download and install the plugins you want manually, simply got to plugins.calibre-ebook.com download the zip file and Use Preferences->Plugins->Load plugin from zip file |
01-16-2016, 12:19 PM | #12 | |
Connoisseur
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Quote:
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01-16-2016, 12:28 PM | #13 |
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Code:
calibre, version 2.49.0 ERROR: Update Check Failed: Unable to reach the plugin index page. https://plugins.calibre-ebook.com/plugins.json.bz2 So, how/where do we force a needed certificate? |
01-16-2016, 12:29 PM | #14 | |
Wizard
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Quote:
When I google that error it is a python bug/error, the only python on my windows tablet is the one in calibre. bernie |
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01-16-2016, 12:33 PM | #15 | |
creator of calibre
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Quote:
Last edited by BetterRed; 01-16-2016 at 03:32 PM. |
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