Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Barnes & Noble NOOK

Notices

Reply
 
Thread Tools Search this Thread
Old 05-27-2019, 01:13 PM   #1
AkiraReader
Connoisseur
AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.
 
Posts: 83
Karma: 1873672
Join Date: Feb 2015
Device: Boox, Kindles
Stuck pixel on 7.8” fresh out of the box

I assume there’s no way to fix, and I need to exchange?

https://imgur.com/XvpMNRi
AkiraReader is offline   Reply With Quote
Old 05-27-2019, 02:50 PM   #2
AkiraReader
Connoisseur
AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.
 
Posts: 83
Karma: 1873672
Join Date: Feb 2015
Device: Boox, Kindles
Got a replacement, same stuck pixel at the same spot (or something under the substrate that's reflecting the back light).

Manufacturing defect?
AkiraReader is offline   Reply With Quote
Old 05-27-2019, 03:24 PM   #3
rumitg2
Junior Member
rumitg2 began at the beginning.
 
Posts: 2
Karma: 10
Join Date: May 2019
Device: Nook Glowlight PLus 7.8
I think you just got unlucky. The first on I picked up also had a dead pixel on the top right but my exchanged unit is free from dead pixels.
rumitg2 is offline   Reply With Quote
Old 05-27-2019, 03:54 PM   #4
Nate the great
Sir Penguin of Edinburgh
Nate the great ought to be getting tired of karma fortunes by now.Nate the great ought to be getting tired of karma fortunes by now.Nate the great ought to be getting tired of karma fortunes by now.Nate the great ought to be getting tired of karma fortunes by now.Nate the great ought to be getting tired of karma fortunes by now.Nate the great ought to be getting tired of karma fortunes by now.Nate the great ought to be getting tired of karma fortunes by now.Nate the great ought to be getting tired of karma fortunes by now.Nate the great ought to be getting tired of karma fortunes by now.Nate the great ought to be getting tired of karma fortunes by now.Nate the great ought to be getting tired of karma fortunes by now.
 
Nate the great's Avatar
 
Posts: 12,357
Karma: 23555015
Join Date: Apr 2007
Location: DC Metro area
Device: Shake a stick plus 1
3 units with dead pixels?

Wow!
Nate the great is offline   Reply With Quote
Old 05-27-2019, 04:03 PM   #5
rcentros
eReader Wrangler
rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.
 
rcentros's Avatar
 
Posts: 6,142
Karma: 40608010
Join Date: Mar 2013
Location: Boise, ID
Device: PB HD3, GlowLight 3, Tolino Vision 4, Voyage
Quote:
Originally Posted by AkiraReader View Post
I assume there’s no way to fix, and I need to exchange?

https://imgur.com/XvpMNRi
Does that white spot turn black on a white screen?
rcentros is offline   Reply With Quote
Old 05-27-2019, 04:47 PM   #6
AkiraReader
Connoisseur
AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.
 
Posts: 83
Karma: 1873672
Join Date: Feb 2015
Device: Boox, Kindles
Quote:
Originally Posted by rcentros View Post
Does that white spot turn black on a white screen?
No it's always white. No amount of light adjustment, nor turning up the warm light helps it.
AkiraReader is offline   Reply With Quote
Old 05-27-2019, 07:36 PM   #7
rcentros
eReader Wrangler
rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.
 
rcentros's Avatar
 
Posts: 6,142
Karma: 40608010
Join Date: Mar 2013
Location: Boise, ID
Device: PB HD3, GlowLight 3, Tolino Vision 4, Voyage
Quote:
Originally Posted by AkiraReader View Post
No it's always white. No amount of light adjustment, nor turning up the warm light helps it.
Okay, thanks. Sorry. Did you replace the second one?
rcentros is offline   Reply With Quote
Old 05-27-2019, 08:36 PM   #8
AkiraReader
Connoisseur
AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.
 
Posts: 83
Karma: 1873672
Join Date: Feb 2015
Device: Boox, Kindles
Quote:
Originally Posted by rcentros View Post
Okay, thanks. Sorry. Did you replace the second one?
The store manager suggested I go to a different store, and see if their stock is any good. So doing that tomorrow.

Then I'm sitting there in the cafe until I verify it's ok.
AkiraReader is offline   Reply With Quote
Old 05-27-2019, 08:43 PM   #9
rcentros
eReader Wrangler
rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.rcentros ought to be getting tired of karma fortunes by now.
 
rcentros's Avatar
 
Posts: 6,142
Karma: 40608010
Join Date: Mar 2013
Location: Boise, ID
Device: PB HD3, GlowLight 3, Tolino Vision 4, Voyage
Quote:
Originally Posted by AkiraReader View Post
The store manager suggested I go to a different store, and see if their stock is any good. So doing that tomorrow.

Then I'm sitting there in the cafe until I verify it's ok.
Okay, but that seems like a lame response, though. You would think the manager would want to find one that was good for you. Do you like it otherwise? (Probably not enough time to really know.) It looks like the support pages for the 7.8" are directly tied to the Glowlight 3, so I've got a feeling it's using the same software release. Which might be a bad thing (it'll work like the 3), or a good thing — they might come out with a working release for the 3 based on further development on the 7.8.
rcentros is offline   Reply With Quote
Old 05-27-2019, 09:05 PM   #10
AkiraReader
Connoisseur
AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.
 
Posts: 83
Karma: 1873672
Join Date: Feb 2015
Device: Boox, Kindles
Quote:
Originally Posted by rcentros View Post
Okay, but that seems like a lame response, though. You would think the manager would want to find one that was good for you.
I agree, could be trying to pawn me off to another store. Or maybe he genuinely thinks their entire box of units is faulty, which is a shame.

Quote:
Originally Posted by rcentros View Post
Do you like it otherwise? (Probably not enough time to really know.) It looks like the support pages for the 7.8" are directly tied to the Glowlight 3, so I've got a feeling it's using the same software release. Which might be a bad thing (it'll work like the 3), or a good thing — they might come out with a working release for the 3 based on further development on the 7.8.
The software updates immediately upon connecting to wireless, to Version 50.0.114 / 5.0.4.30. Plus it has Bluetooth now.

But yeah I love the screen. TO ME at least, looks exactly like a paper book. However the slowness and limited interface is still there from the original 6" model. Wish it had more font choices, more font sizes, etc.

But overall screen > all else. Personal preference thing.
AkiraReader is offline   Reply With Quote
Old 05-27-2019, 09:08 PM   #11
trence
Connoisseur
trence doesn't littertrence doesn't litter
 
Posts: 52
Karma: 128
Join Date: Nov 2018
Device: Likebook Mars
Quote:
Originally Posted by AkiraReader View Post
I agree, could be trying to pawn me off to another store. Or maybe he genuinely thinks their entire box of units is faulty, which is a shame.



The software updates immediately upon connecting to wireless, to Version 50.0.114 / 5.0.4.30. Plus it has Bluetooth now.

But yeah I love the screen. TO ME at least, looks exactly like a paper book. However the slowness and limited interface is still there from the original 6" model. Wish it had more font choices, more font sizes, etc.

But overall screen > all else. Personal preference thing.
Are you able to pair a bluetooth keyboard with it?
trence is offline   Reply With Quote
Old 05-27-2019, 09:16 PM   #12
AkiraReader
Connoisseur
AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.AkiraReader ought to be getting tired of karma fortunes by now.
 
Posts: 83
Karma: 1873672
Join Date: Feb 2015
Device: Boox, Kindles
Quote:
Originally Posted by trence View Post
Are you able to pair a bluetooth keyboard with it?
Don’t own one, sorry.
AkiraReader is offline   Reply With Quote
Old 05-27-2019, 10:22 PM   #13
trence
Connoisseur
trence doesn't littertrence doesn't litter
 
Posts: 52
Karma: 128
Join Date: Nov 2018
Device: Likebook Mars
Quote:
Originally Posted by AkiraReader View Post
Don’t own one, sorry.
No problem. Does the box say how heavy the device is? Still can't find any specs.
trence is offline   Reply With Quote
Old 05-27-2019, 10:33 PM   #14
barryem
Wizard
barryem ought to be getting tired of karma fortunes by now.barryem ought to be getting tired of karma fortunes by now.barryem ought to be getting tired of karma fortunes by now.barryem ought to be getting tired of karma fortunes by now.barryem ought to be getting tired of karma fortunes by now.barryem ought to be getting tired of karma fortunes by now.barryem ought to be getting tired of karma fortunes by now.barryem ought to be getting tired of karma fortunes by now.barryem ought to be getting tired of karma fortunes by now.barryem ought to be getting tired of karma fortunes by now.barryem ought to be getting tired of karma fortunes by now.
 
barryem's Avatar
 
Posts: 2,459
Karma: 66636437
Join Date: Oct 2012
Location: Arkansas
Device: Paperwhite 4
I think suggesting another store is a good idea. He probably has a rule about opening these things before they're paid for. Most stores do. And if you got two with the same problem from the same store it's likely to be a bad batch.

Barry
barryem is offline   Reply With Quote
Old 05-28-2019, 02:02 AM   #15
Sirtel
Wizard
Sirtel ought to be getting tired of karma fortunes by now.Sirtel ought to be getting tired of karma fortunes by now.Sirtel ought to be getting tired of karma fortunes by now.Sirtel ought to be getting tired of karma fortunes by now.Sirtel ought to be getting tired of karma fortunes by now.Sirtel ought to be getting tired of karma fortunes by now.Sirtel ought to be getting tired of karma fortunes by now.Sirtel ought to be getting tired of karma fortunes by now.Sirtel ought to be getting tired of karma fortunes by now.Sirtel ought to be getting tired of karma fortunes by now.Sirtel ought to be getting tired of karma fortunes by now.
 
Sirtel's Avatar
 
Posts: 4,986
Karma: 191394484
Join Date: Jan 2014
Location: Estonia
Device: Kobo Sage & Libra 2, Kindle Oasis 3, Nook Glowlight Plus 7.8''
Can one use custom fonts on a Nook? What about boldness adjustment, like Kobos and Kindles have?
Sirtel is online now   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Discussion about software jailbreak of newer fresh-out-of-the-box kindles coplate Kindle Developer's Corner 6 09-15-2018 05:38 PM
Aura HD Stuck Pixel: How prevalent is the problem? guitarizt Kobo Reader 65 05-29-2015 05:52 AM
It's not a stuck pixel meeera Kobo Reader 14 06-06-2013 01:22 PM
Kindle 3 screen: stuck pixel cjottawa Amazon Kindle 6 01-27-2011 06:20 PM
Stuck / dead pixel? romi Bookeen 5 05-20-2009 10:48 PM


All times are GMT -4. The time now is 12:57 PM.


MobileRead.com is a privately owned, operated and funded community.