04-12-2018, 08:17 PM | #76 | |
Wizard
Posts: 1,531
Karma: 34583358
Join Date: Dec 2009
Location: Quincy, MA
Device: Samsung 54A, Kobo Libra H2O, Samsung S6 Lite
|
Quote:
As for returns, they cost companies money, and if there is a pattern of constant returns, they have every right to stop doing business with those people to protect themselves from abusive practices. Just about every retailer has some form of protection against frequent returners, usually it is a very high restocking fee. |
|
04-12-2018, 09:59 PM | #77 | |
Wizard
Posts: 2,459
Karma: 68781975
Join Date: Oct 2012
Location: Arkansas
Device: Paperwhite 4
|
Quote:
I get free two day shipping on 95% of my purchases. I think in all the years I've been doing this they've been late twice. A couple of other times I've received notice they'd be late and then they were on time after all. I think their delivery service is great. By the way, I live in a small town in rural Arkansas miles and miles from the nearest city. This town of 3500 is the county seat. If they were going to be late this seems like the place for it to happen. Barry |
|
Advert | |
|
04-12-2018, 10:21 PM | #78 | |
Wizard
Posts: 4,744
Karma: 246906703
Join Date: Dec 2011
Location: USA
Device: Oasis 3, Oasis 2, PW3, PW1, KT
|
Quote:
What gets me though, Amazon doesn't complain when I buy small orders and have them shipped with free 2 day shipping. Sometimes within a half hour there are 2 or 3 separate orders. They could easily combine them, but they don't even bother. So I guess they are not losing money on it either. Makes me feel a little less guilty over it. |
|
04-13-2018, 12:02 AM | #79 |
Wizard
Posts: 1,750
Karma: 26012554
Join Date: Sep 2017
Device: PW3, Fire HD8 Gen7, Moto G7, Sansa Clip v2, Ruizu X26
|
I don't think shipping distance or living in the middle of nowhere is the only cause of late deliveries. I live about 20 miles from one of Amazon's gigantic distribution centers. And they are building a second distribution center about 7 miles from my house. This new one they are building is HUGE!
I still get late deliveries about 25% of the time. Only late by one day though. They deliver in the early morning sometimes. I've gone out at 6:00am and found their package sitting on my doorstep (it wasn't there the night before). Maybe they deliver 24 hours a day? So I haven't complained about 1/4 of my deliveries being late based on the historical standard for deliveries to occur between 8:00am and 8:00pm. They would probably just cancel my Prime account if I did complain - not an ethical thing for them to do, but it appears that is exactly what they are doing to some people. "Complain to us? Ha! We'll fix you!" |
04-13-2018, 12:26 AM | #80 | |
Wizard
Posts: 1,750
Karma: 26012554
Join Date: Sep 2017
Device: PW3, Fire HD8 Gen7, Moto G7, Sansa Clip v2, Ruizu X26
|
Quote:
That is probably legal (shouldn't be, but probably is). But it is also very unethical. So the sellers pushing these unethical restrictions are probably resigned to the fact that many of their customers will respond with reciprocal unethical behavior and remove the DRM and copy the files anyway. Especially since the sellers are collecting all kinds of data on customers and selling that to advertisers for their own monetary gain. They don't seem to care if customers give them permission to do that or not. |
|
Advert | |
|
04-13-2018, 03:27 AM | #81 | |
Grand Sorcerer
Posts: 5,026
Karma: 18018738
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, PW SE & Kindle 2022, Kobo Libra 2
|
Quote:
|
|
04-13-2018, 05:01 AM | #82 | |
Grand Sorcerer
Posts: 7,195
Karma: 70314280
Join Date: Dec 2006
Location: Atlanta, GA
Device: iPad Pro, iPad mini, Kobo Aura, Amazon paperwhite, Sony PRS-T2
|
Quote:
I've been using Prime since the beginning as well and get a lot of stuff delivered. Like a lot of people, I stick to filled by Amazon whenever possible. At one time, Amazon was very good about acting on delivery issues. Not any more. |
|
04-13-2018, 02:33 PM | #83 | |
Banned
Posts: 666
Karma: 1752814
Join Date: Jan 2008
Device: Sony Reader PRS-505 : Onyx Boox Max : Sony PRS-900 : Onyx Kepler Pro
|
Quote:
(Which is ironic, considering some of my practices but I'm aware of the risk.) |
|
04-13-2018, 02:42 PM | #84 | |
Wizard
Posts: 2,631
Karma: 73864785
Join Date: Dec 2010
Location: PDXish
Device: Kindle Voyage, various Android devices
|
Quote:
I did download all of my Google data a couple years ago but never did anything with it. |
|
04-13-2018, 03:08 PM | #85 |
Evangelist
Posts: 446
Karma: 8897438
Join Date: Nov 2011
Location: USA
Device: Android phone, Fire tablet, ios phone
|
It's one thing to loose access because a small publisher went out of business. It's quite another issue for Amazon to deny access "on a whim." While they have the right to to stop accepting orders from certain customers, they shouldn't have the right to selectivly deny those customers access to already purchased digital materials.
|
04-13-2018, 09:25 PM | #86 |
Wizard
Posts: 1,531
Karma: 34583358
Join Date: Dec 2009
Location: Quincy, MA
Device: Samsung 54A, Kobo Libra H2O, Samsung S6 Lite
|
Look, this is no different from purchasing movies from Xfinity. You will have the movie so long as you have their service, switch providers and lose those store priced movies as well.
If you want to ensure that you keep what you have paid full price for but THEY say you are only renting it, then either buy the discs or download and back up all of your books to your own secure site. This has ALWAYS been the case, they have ALWAYS told you that you should immediately download your purchases, that they could NOT guarantee that you would always have the ability to access your purchases. I took them at their word, and was able to keep all of my ebooks when Sony, ARE, and countless others went belly up. If you refuse to do so, then you have no cause to whine about lost books/money. You can whine all you want, but it won't change the reality of how it is. Adapt or move on. |
04-14-2018, 01:26 AM | #87 | |
Wizard
Posts: 2,631
Karma: 73864785
Join Date: Dec 2010
Location: PDXish
Device: Kindle Voyage, various Android devices
|
Quote:
|
|
04-14-2018, 03:59 AM | #88 | |
Grand Sorcerer
Posts: 5,026
Karma: 18018738
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, PW SE & Kindle 2022, Kobo Libra 2
|
Quote:
The reality is that, as you said, we all have to do what we feel is necessary to protect our purchases. And sometimes this is solely because Amazon cannot be trusted to treat us all fairly. |
|
04-14-2018, 07:36 AM | #89 | |
o saeclum infacetum
Posts: 20,265
Karma: 222544794
Join Date: Oct 2010
Location: New England
Device: H2O, Aura One, PW5
|
Quote:
Fair is a loaded and subjective term. I don't think it gets a conversation anywhere. Last edited by issybird; 04-14-2018 at 09:16 AM. |
|
04-14-2018, 09:00 AM | #90 | |
Cheese Whiz
Posts: 1,986
Karma: 11677147
Join Date: Jan 2010
Location: Springfield, Illinois
Device: Kindle PW, Samsung Tab A 10.1(2019), Pixel 6a.
|
Quote:
Besides, I can always DL an exceptional novel after I've read it. |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Publisher behaving badly | fjtorres | News | 15 | 04-29-2015 06:00 PM |